Windows 7 32-bit PC Libreoffice Calc crashes randomly when multiple (around 10) files are open. I haven't tried it with only one or two files opened if that makes any difference. Crashes appear many times during an 8-hour work day. Even if I'm working in another program, Calc still crashes in the background. Sometimes files are not saved and it's impossible to work like that. It's always the MSVCR120.dll module as you can see below from the Windows Application log: Faulting application name: soffice.bin, version: 5.1.1.3, time stamp: 0x56d5cb71 Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6 Exception code: 0x40000015 Fault offset: 0x000a7676 Faulting process id: 0xdc4 Faulting application start time: 0x01d17ec8b1a15dd3 Faulting application path: C:\Program Files\LibreOffice 5\program\soffice.bin Faulting module path: C:\Windows\system32\MSVCR120.dll Report Id: 2a530f56-eac7-11e5-bf55-7427ea6867c4 The same error also happens with Still version 5.0.5.2.
I've deleted a Libreoffice profile but no difference. I've run SFC /scsnnow but found no problems. I've re-installed Visual Studio to refresh this MSVCR120.DLL file but no difference.
Seems to be a duplicate of bug 93553. Best regards. JBF
Please try to simulate the situation with a fresh master build: http://dev-builds.libreoffice.org/daily/master/Win-x86@62-merge-TDF/current/ Set to NEEDINFO. Change back to UNCONFIRMED, if the crashing persists. Change to RESOLVED DUPLICATE of 93553, if the crashing went away.
I have been having the same problem in both LibreOffice release 5.1.1.3 and 5.1.2.2. In several years of use I have only experienced this once or twice. Since 5.1.1.3, I experience it several times a day. Herewith, reports on two recent instances. 07 Apr 2016 - using Calc Problem signature: Problem Event Name: APPCRASH Application Name: soffice.bin Application Version: 5.1.1.3 Application Timestamp: 56d5cb71 Fault Module Name: MSVCR120.dll Fault Module Version: 12.0.21005.1 Fault Module Timestamp: 524f7ce6 Exception Code: 40000015 Exception Offset: 000a7676 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 9527 Additional Information 2: 952724649d14d386844fa00dca315061 Additional Information 3: 438d Additional Information 4: 438d2c969fc8edc5d389aa60280c77b1 ===== 12 Apr 2016 - using Calc Problem signature: Problem Event Name: APPCRASH Application Name: soffice.bin Application Version: 5.1.2.2 Application Timestamp: 56fc50e8 Fault Module Name: MSVCR120.dll Fault Module Version: 12.0.21005.1 Fault Module Timestamp: 524f7ce6 Exception Code: 40000015 Exception Offset: 000a7676 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: de74 Additional Information 2: de74ce3362454100cf34af202f4444b8 Additional Information 3: c861 Additional Information 4: c86110fe2d215b19082faef74a24f543
Please, do not change the version number, it is intended to show the first version in which the bug has been observed. Best regards. JBF
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20161010
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20161108