Created attachment 123876 [details] Libeoffice spreadsheet exhibiting crash on chart edit. Chart is line graph showing daily prices for a fund. The attached spreadsheet has been simplified but still exhibits the fault. The spreadsheet was created about 2/6/2015 with a previous version of Libreoffice. The program crashes on attempting to extend the x axis (by typing new column id into category text box) or to delete one of the redundant data series titles.
System is AMD 64 bit Windows 10.
I can't reproduce. Win10x64 Version: 5.1.2.1 (x64)Build ID: 2603b69c5ec5981bb5f053f8ebfd1f3de00a4c29 CPU Threads: 4; OS Version: Windows 6.19; UI Render: GL; Please test disabling the option: Menu/Tools/Options/LibreOffice/View - Graphics output - Use OpenGL...
Changed LE to LF in the data range, but no crash. Win 7 Pro 64-bit Version: 5.2.0.0.alpha0+ Build ID: 7a7be32e5265f897174f3880adc061dac0203f1f CPU Threads: 4; OS Version: Windows 6.1; UI Render: default; TinderBox: Win-x86@62-merge-TDF, Branch:MASTER, Time: 2016-03-31_07:39:11 Locale: fi-FI (fi_FI)
Please give us the full info in About LibreOffice dialog. Set to NEEDINFO. Change back to UNCONFIRMED after you have provided the information.
Info from About LibreOffice dialog: Version: 5.1.1.3 Build ID: 89f508ef3ecebd2cfb8e1def0f0ba9a803b88a6d CPU Threads: 4; OS Version: Windows 6.2; UI Render: GL; Locale: en-GB (en_GB)
(In reply to nj.hutchison from comment #5) > CPU Threads: 4; OS Version: Windows 6.2; UI Render: GL; This seems to be the key. Copy and paste to us the contents of: C:\Users\User\AppData\Roaming\LibreOffice\4\cache\opengl_device.log Disable this option and restart LibreOffice and try to make it crash: Tools - Options - LibreOffice - View - Use OpenGL for all rendering
Contents of C:\Users\User\AppData\Roaming\LibreOffice\4\cache\opengl_device.log: DriverVersion: 10.18.13.5906 DriverDate: 11-24-2015 DeviceID: PCI\VEN_10DE&DEV_11C0&SUBSYS_11C010B0&REV_A1 AdapterVendorID: 0x10de AdapterDeviceID: 0x11c0 AdapterSubsysID: 0x11c010b0 DeviceKey: System\CurrentControlSet\Control\Video\{D1D67B5F-F815-4C6C-AAAD-B2438FF5A9D9}\0000 DeviceString: NVIDIA GeForce GTX 660
What are your results after disabling OpenGL?
Disabled openGL in tools/options/view and restarted Libreoffice. Still crashes on attempting to change chart data series/categories from $prices.$D$1:$LE$1 to $prices.$D$1:$LF$1. Selected LF. Crash occurs after keying first character (L). Hope that helps.
Ok, as we testers are unable to make it crash, you could try this process of getting a backtrace: https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg If you need help with the steps, join IRC and ask https://webchat.freenode.net/?channels=#libreoffice-qa
Created attachment 124186 [details] Debug file attached as requested. Followed instructions in Wiki. Hope I've done it correctly.
Thanks. I'm not a developer, so not sure how useful the trace is (you did it correctly nevertheless). Could you test with a fresh master build to see, if the problem still exists in it: http://dev-builds.libreoffice.org/daily/master/Win-x86@62-merge-TDF/current/ It installs separately and won't mess with your stable installation.
No crash with Version: 5.2.0.0.alpha1+; win7
A crash on inserting chart was reported as fixed in version 5.2: bug 100812 NJ: could you test with 5.2 to see, if it still crashes for you? http://www.libreoffice.org/download/pre-releases/ Set to NEEDINFO. Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Tested with LO 5.2.0.4 in Win 10 system. Fixed, Thanks.