Bug 99335 - Papersize A6 not available in print dialog although printer supports A6
Summary: Papersize A6 not available in print dialog although printer supports A6
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
4.2.8.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
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Keywords:
Depends on:
Blocks: Print-Dialog
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Reported: 2016-04-15 18:45 UTC by Ulrich Moser
Modified: 2017-05-31 10:46 UTC (History)
0 users

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Description Ulrich Moser 2016-04-15 18:45:39 UTC
Papersize A6 not available in print dialog although printer supports A6 and other applications allow A6 selection. 

I have an OKI MC352 with two trays plus Multi Purpose Tray supporting DIN A6. I can select page format A6 in LibreOffice but when I try to print such a document the print dialog does not offer A6 as a valid value. When I export the file to PDF and use evince I can select A6 for paper size and perfectly print on A6.
Comment 1 MM 2016-04-15 18:54:29 UTC
Maybe you wanna try a newer version, as yours is no longer supported anymore (for some time now).
Comment 2 Adolfo Jayme Barrientos 2016-04-18 04:55:56 UTC
Additionally to testing with the latest LibreOffice version (5.1.2), it can help to review your CUPS configuration (cf. bug 81821).
Comment 3 QA Administrators 2017-05-02 11:36:54 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2017-05-31 10:46:11 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170531