Created attachment 124478 [details] This document crashes LO The attached document crashes LO when you switch to the tabs "Bike", "Run", "Alternativ" or "Rolle". All other tabs work fine. The attached document also crashes LO when you want to save the file. It also crashes LO when you want to save the file as xlsx. The crash also occured with LO 4. I then switched to LO 5 but the problem is still there.
On pc Debian x86-64 with LO Debian package 5.1.2, I don't reproduce this. 1) Could you try after having renamed your LO directory profile? (see https://wiki.documentfoundation.org/UserProfile#Windows) 2) Could you try to disable OpenCL? (see menu Tools/Options/OpenCL, uncheck both checkboxes) 3) Could you give a try to last stable LO version 5.1.2? If you still reproduce the crash, could you try to retrieve a backtrace? (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace)
Unable to reproduce. Tested on Windows 7. Version: 5.2.0.0.alpha0+ Build ID: ef34535ceb60d7d63b8d8671e4c6e9e43ffbd17d CPU Threads: 1; OS Version: Windows 6.1; UI Render: default; TinderBox: Win-x86@39, Branch:master, Time: 2016-03-27_09:52:41 Locale: ar-AE (en_US) Could you please test it on newer version, maybe fresh release? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested info is provided.
The rename of the LO directory profile didn't solve the problem, but the disablement of OpenCL worked just fine. Thanks for the fast responsees.
About OpenCL, it may be a pb with LO. Could you check if there could be an update for your graphic card (since OpenCL uses it if I don't mistake)? And still, a backtrace could be useful.
Almost certainly an OCL issue - marking to the tracker. We've done a chunk of work recently to detect and disable OpenCL on first-start if the device changes - which should ensure that bad drivers are caught early, and CL disabled for them. I'd love to get some feedback on a 5.1.5.1 build from you, when used with a clean profile. Thanks !
Matthias, any news? Have you tried with more recent builds?
Matthias, unless you tell otherwise, we will assume this bug has been fixed by recent changes.
This seems to be related to this thread - OpenCL is getting disabled when it should not be: I am running on an iMac running OS-X El Capitan with an AMD Radeon R9 M390 and LO 5.1.5 and LO 5.2.2 disable OpenCL on opening Trying to set OpenCL to true does not stick as it gets disabled on the next launch. As a result, if I try to render a large PDF file it takes about 35 seconds. However, if I drop back to LO 4.4.7.2 OpenCL works fine, is not disabled, and the same document on the same machine takes 0.44 second to render. This same behavior is repeatable on a MacBook running MacOS Sierra and an NVIDIA GeForce GT.
OpenCL has nothing to do with PDF export.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20170502
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20170531