Bug 99718 - crash on saving
Summary: crash on saving
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.1.3.1 rc
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-05-07 09:27 UTC by georges.guardia
Modified: 2017-02-16 16:01 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
strace.log (41.18 KB, text/plain)
2016-05-08 19:41 UTC, georges.guardia
Details

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Description georges.guardia 2016-05-07 09:27:05 UTC
With this version: 5.1.3.2
Build ID: 644e4637d1d8544fd9f56425bd6cec110e49301b

When two documents (.odt) or more are opened, writer often crashes saving one of them.
Comment 1 Buovjaga 2016-05-07 13:30:19 UTC
Please try to get a backtrace of the crash: https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace

Note the info on the page: In order to produce these various debugging logs, you should first install the debugging packages. The debugging package for (older) Debian, Ubuntu or their derivatives is libreoffice-dbg, while for newer Debian, Ubuntu it is libreoffice-*-dbgsym and for other distributions it is libreoffice*-debuginfo. Please be aware that these packages may require 2.5GB+ space to install.

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the trace.
Comment 2 georges.guardia 2016-05-08 19:41:51 UTC
Created attachment 124915 [details]
strace.log
Comment 4 QA Administrators 2016-12-07 12:51:29 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2017-01-31 00:25:02 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170131