Bug 33037 - Can't open HTML file --> freeze
Summary: Can't open HTML file --> freeze
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected)
Inherited From OOo
Hardware: All All
: medium major
Assignee: Not Assigned
Whiteboard: confirmed:
Keywords: filter:html, haveBacktrace, perf
Depends on:
Blocks: HTML-Import
  Show dependency treegraph
Reported: 2011-01-12 11:38 UTC by clio
Modified: 2021-07-22 16:13 UTC (History)
10 users (show)

See Also:
Crash report or crash signature:

zipped HTML file (28.71 KB, application/zip)
2011-01-12 11:38 UTC, clio
backtrace (17.18 KB, text/x-log)
2011-01-12 11:39 UTC, clio
bts at random with master sources (2.88 KB, application/bzip2)
2012-12-23 14:24 UTC, Julien Nabet
Bug 33037 - WinDbg session with FAILED_SOURCE_CODE (15.64 KB, text/plain)
2013-05-14 10:13 UTC, bfoman (inactive)
console + bt finish with symbols on master sources (11.07 KB, text/plain)
2013-05-15 19:17 UTC, Julien Nabet
Test document 2 (74.17 KB, text/html)
2013-10-14 17:05 UTC, Thomas Arnhold
random bt (19.75 KB, text/plain)
2014-09-06 06:29 UTC, Julien Nabet

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Description clio 2011-01-12 11:38:52 UTC
Created attachment 41930 [details]
zipped HTML file

This HTML file (the page http://ftp.snt.utwente.nl/pub/software/openoffice/extended/3.3.0rc9/ saved by Mozilla Firefox 3.6.13 - attached as zipped HTML file) can't be imported into LibO3.3.0rc2/OOo3.3.0rc8/OOo3.3.0rc9. Freeze. Backtrace attached.
Comment 1 clio 2011-01-12 11:39:42 UTC
Created attachment 41931 [details]
Comment 2 Rainer Bielefeld Retired 2011-01-12 15:44:27 UTC
[Reproducible] with sample document and "LibreOffice 3.3.0 RC2 - WIN7  Home Premium (64bit) German UI  [OOO330m18 (build]"

Document can be opened with Seamonkey without problems, but Libo hangs after I have tried to open document from LibO bile Manager.
Comment 3 Jorendc 2011-01-26 10:45:40 UTC
reproducible with attached document. LibreOffice 3.3 final, Mac OSX
Comment 4 clio 2011-02-17 09:13:34 UTC
Corresponding OOo IZ issue:
Comment 5 Björn Michaelsen 2011-12-23 11:50:49 UTC Comment hidden (obsolete)
Comment 6 Florian Reisinger 2012-08-14 14:02:48 UTC Comment hidden (obsolete)
Comment 7 Florian Reisinger 2012-08-14 14:03:44 UTC Comment hidden (obsolete)
Comment 8 Florian Reisinger 2012-08-14 14:08:18 UTC Comment hidden (obsolete)
Comment 9 Florian Reisinger 2012-08-14 14:10:22 UTC Comment hidden (obsolete)
Comment 10 sasha.libreoffice 2012-08-22 09:43:40 UTC
reproduced in 3.6.0rc on Fedora 64 bit
LO takes one core of CPU completely. Ans several minutes gone, but document appears on screen only partially. LO not responds.
And now LO crashed. Or system killed it automatically.
Comment 11 Rainer Bielefeld Retired 2012-08-22 11:40:33 UTC
More or less  [Reproducible] with parallel installation of Master "LOdev   - WIN7 Home Premium (64bit) ENGLISH UI [Build ID: 6900781]" (tinderbox: 2008R2@20, pull time 2012-08-14 09:27:23), LibO crashes after few seconds

AOOo 3.4 hanbs as reported, so probably inherited from OOo.

Please set Status to ASSIGNED and add yourself to "Assigned To" if you accept this Bug or forward the Bug if it's not your turf.
Comment 12 Julien Nabet 2012-09-22 22:47:18 UTC
On pc Debian x86-64 with master sources updated today, it doesn't crash but either LO enters in an infinite loop or I should have waited for more than 5 minutes to open the html file.
Comment 13 Julien Nabet 2012-12-23 14:24:57 UTC
Created attachment 72031 [details]
bts at random with master sources

bts at random with master sources updated today.
Comment 14 Florian Reisinger 2013-01-12 16:14:55 UTC
Not working with 4.0 rc1 on Windows 7...
Comment 15 bfoman (inactive) 2013-05-14 10:13:23 UTC
Created attachment 79293 [details]
Bug 33037 - WinDbg session with FAILED_SOURCE_CODE

Confirmed with:
Build ID: own W7 debug build
Windows 7 Professional SP1 64 bit

Attached full WinDbg session with mini dump file loaded generated by procdump soffice.bin -h.
Comment 16 Julien Nabet 2013-05-15 19:13:41 UTC
bfoman: It won't change anything for this bug (since I'm reproducing the problem with master sources updated today) but LO 4.0.3 has just been released.
Comment 17 Julien Nabet 2013-05-15 19:17:59 UTC
Created attachment 79361 [details]
console + bt finish with symbols on master sources

Console + gdb session with finish + bt
Comment 18 Julien Nabet 2013-05-15 19:19:01 UTC
Comment on attachment 72031 [details]
bts at random with master sources

following last attachment
Comment 19 Thomas Arnhold 2013-10-14 17:04:01 UTC
It seems like a rendering issue. Because of the multiple table nesting and some content before the nested table the hang occurs.
Comment 20 Thomas Arnhold 2013-10-14 17:05:15 UTC
Created attachment 87615 [details]
Test document 2

Much simplier version of the test document. Remove the <br> tag or the table nesting and the hang will not occur.
Comment 21 Zeki Bildirici 2014-01-18 21:55:24 UTC
Reproducable on ubuntu 13.10 x64, LibreOffice Version:
Build ID: 420m0(Build:1)
Comment 22 retired 2014-01-19 09:01:06 UTC
Comment 23 Julien Nabet 2014-09-06 06:29:04 UTC
Created attachment 105827 [details]
random bt

On pc Debian x86-64 with master sources updated yesterday, the Thomas' file still does not open.
Comment 24 Julien Nabet 2014-09-06 06:30:18 UTC
Comment on attachment 79361 [details]
console + bt finish with symbols on master sources

I attached a new bt since it may be more practical to investigate with recent bt.
Comment 25 Julien Nabet 2014-09-06 06:32:39 UTC
Michael: infinite (or almost infinite?) loop in sw layout part, one for you?
Comment 26 Xisco Faulí 2015-09-16 14:08:57 UTC
This issue is still present in

Build ID: 81898c9f5c0d43f3473ba111d7b351050be20261
Locale: es-ES (es_ES)

on Windows 7 (64-bit)
Comment 27 Robinson Tryon (qubit) 2015-11-19 00:44:02 UTC Comment hidden (obsolete)
Comment 28 Robinson Tryon (qubit) 2015-12-10 10:36:33 UTC Comment hidden (obsolete)
Comment 29 QA Administrators 2017-01-03 19:42:59 UTC Comment hidden (obsolete)
Comment 30 Telesto 2017-05-30 08:54:55 UTC
Repro with
Build ID: ec79f3453471ee9b6ae32e71ff16ea99d9b7751c
CPU threads: 4; OS: Windows 6.19; UI render: default; 
TinderBox: Win-x86@42, Branch:master, Time: 2017-05-28_23:21:44
Locale: nl-NL (nl_NL); Calc: CL
Comment 31 Roman Kuznetsov 2018-07-24 17:58:23 UTC
still repro in

Version: (x64)
Build ID: b3972dcf1284967612d5ee04fea9d15bcf0cc106
CPU threads: 4; OS: Windows 10.0; UI render: default; 
Locale: ru-RU (ru_RU); Calc: CL
Comment 32 QA Administrators 2019-07-30 03:15:03 UTC Comment hidden (obsolete)
Comment 33 Alex Thurgood 2019-09-11 14:15:04 UTC
Still reproduced with 

Build ID: 23edc44b61b830b7d749943e020e96f5a7df63bf
Threads CPU : 4; OS : Mac OS X 10.14.6; UI Render : par défaut; VCL: osx; 
Locale : fr-FR (fr_FR.UTF-8); Langue IHM : fr-FR
Calc: threaded
Comment 34 Roman Kuznetsov 2021-07-22 16:13:06 UTC
Version: (x64) / LibreOffice Community
Build ID: bd2f2273d83dcca43eb6b465308707efd45e7adf
CPU threads: 4; OS: Windows 10.0 Build 18363; UI render: Skia/Raster; VCL: win
Locale: ru-RU (ru_RU); UI: en-US
Calc: threaded

can open it!

So it's WFM finally