Bug Hunting Session
Bug 33793 - Page margin settings are neglected during printing
Summary: Page margin settings are neglected during printing
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
4.2.7.2 release
Hardware: x86-64 (AMD64) Linux (All)
: high major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2011-01-31 21:55 UTC by Cheng-Chia Tseng
Modified: 2017-01-22 16:16 UTC (History)
5 users (show)

See Also:
Crash report or crash signature:


Attachments
Showing Page Preview, File > Print, and printed result. (276.40 KB, image/png)
2011-01-31 21:55 UTC, Cheng-Chia Tseng
Details
Document with 0" margins not working on left margin (252.12 KB, application/vnd.oasis.opendocument.graphics)
2011-03-28 09:13 UTC, corcaigher
Details
Scanned input from 0 margin Draw document print out. (906.20 KB, image/png)
2011-03-28 09:17 UTC, corcaigher
Details
The document page format is set to C5 envolope. (17.46 KB, application/vnd.oasis.opendocument.text)
2012-03-26 07:36 UTC, Cheng-Chia Tseng
Details
Print Preview of the sample file I provided (21.52 KB, image/png)
2013-07-29 16:24 UTC, Cheng-Chia Tseng
Details
The scaned result of the printed sample file. (71.65 KB, image/png)
2013-07-29 16:25 UTC, Cheng-Chia Tseng
Details

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Description Cheng-Chia Tseng 2011-01-31 21:55:37 UTC
Created attachment 42794 [details]
Showing Page Preview, File > Print, and printed result.

I have set page margins to use a precise range for printing because the paper we use has some decoratoins at the margins. However, LO seems to neglect those settings.

The settings are:
Format > Page > Page tab

Format         C5 Envolope
Orientation    Portrait

Text direction    Right-to-left (vertical)

Margins
  Left     2.00cm
  Right    1.00cm
  Top      1.50cm
  Bottom   1.50cm

Layout settings
  Page layout   right and left

The "Page Preview" works well, and looks fine, while the preview in "File > Print" works not well, and some margins are cut.

The final printed papper has more margins cut than the preview in "File > Print".

The margins are around 3.4cm at bottom, and around 2.1cm at right (measured by a ruller).

Please see the attachment to know more.

PS. I use Chinese (traditional) locale, and the problem does not exist in OpenOffice.org 3.0 (OOO300m9).
Comment 1 Thorsten Behrens (CIB) 2011-02-07 08:26:38 UTC
Cedric, any chance to look into this? Reducing prio, this does not match critical severity.
Comment 2 corcaigher 2011-03-28 09:13:21 UTC
Created attachment 44937 [details]
Document with 0" margins not working on left margin

Even though all margins are set to 0", there always is approximately 1/8" on the left margin. The top, bottom and right are correct.
Comment 3 corcaigher 2011-03-28 09:17:07 UTC
Created attachment 44939 [details]
Scanned input from 0 margin Draw document print out.

This is the document as it looks when printed. Although you cannot tell from the scan, the right margin does go to the edge of the paper.
Comment 4 Cheng-Chia Tseng 2011-04-30 08:10:52 UTC
People who relies on printing for their life (ex. business, data exchange, publishing...etc.) care this bug a lot.

For example, my mother keeps a flower shop which prints cards a lot with the flower to show someone's celebretion, wishes, etc. But there are many types of cards having some preprinted patterns on the margin, so the margin control in the Print function plays a critical role.

I introduced OOo 3.0 for my mother's flwer shop, it works exactly fine. As I am a promoter of LibreOffice and a coordinator of Chinese (Taiwan) Team, I think I should deploy LibreOffice to my mother's workflow.

But the most vital part for her business, margin control of printing, is broken in LibreOffice 3.3.0, we just go back to OOo 3.0.

I think that this function is quite important for publishing, it should be fixed as soon as possible, or LibreOffice won't gain its marketshare in that field.
Comment 5 Florian Reisinger 2012-03-25 06:42:05 UTC
Please test this bug with a newer LibreOffice version...
Comment 6 Cheng-Chia Tseng 2012-03-26 07:33:33 UTC
Hi, I tested in LibO 3.5.0. The problem still ocuurs.

Although "C5 envolope" page size is specified, the preview in File > Print (not print privew icon on the tool bar) shows "148mm (A5) * 210mm" instead of "162mm (C5 envolope) * 229mm".

The printed result shows more part been cut than we see in File > Print preview.

I wwill upload the file I created for you guys to test and reproduce the problem.
Comment 7 Cheng-Chia Tseng 2012-03-26 07:36:57 UTC
Created attachment 59071 [details]
The document page format is set to C5 envolope.

Setting of the page format is ignored by File > Print preview and even ignored while printing. The printing margins are cut unexpectedly.
Comment 8 Björn Michaelsen 2012-11-03 12:09:39 UTC Comment hidden (obsolete)
Comment 9 Thorsten Behrens (CIB) 2012-11-03 12:35:24 UTC Comment hidden (obsolete)
Comment 10 QA Administrators 2013-07-18 06:16:07 UTC Comment hidden (obsolete)
Comment 11 Cheng-Chia Tseng 2013-07-29 16:23:30 UTC
The problem is still exist with LibO 4.1.

The attachemnts are the screenshot of print preview, and the scaned result of the printing.
Comment 12 Cheng-Chia Tseng 2013-07-29 16:24:28 UTC
Created attachment 83216 [details]
Print Preview of the sample file I provided
Comment 13 Cheng-Chia Tseng 2013-07-29 16:25:21 UTC
Created attachment 83217 [details]
The scaned result of the printed sample file.
Comment 14 Joel Madero 2013-07-29 16:44:32 UTC
Please do not update version - version is the oldest version we know the problem exists - not the latest it's been seen on. Thanks
Comment 15 bfoman (inactive) 2014-01-08 22:54:09 UTC
Marking as NEW per attached samples and bug is unowned.
Comment 16 Michael 2015-03-18 10:52:29 UTC
LibreOffice and printer HP envy 4500e: Cutoff margins when printed in landscape.

Only in Linux Mint 17 Qiana Cinnamon 64bit and LibreOffice 4.2.7.2.
Not in Ubuntu 14.04 64bit and LibreOffice 4.2.7.2.
Not in Win7 and LibreOffice 4.3.5.2.

So in Linux, with HPLIP 3.15.2.
From the HP Device Manager it is possible to print to all edges on zero.
In LibreOffice, printing in portrait mode: top and bottom is cut off at 1.2cm.
Printing in landscape mode, then left and right is cut off at 1.2cm.

Although in preview the picture each time is correct.
Landscape mode, i often use in Calc, with great amount of data, from who the left and right columns are cutoff.

With Epson Printer SX515W things work fine on each platform.
Comment 17 Joel Madero 2015-03-18 14:07:58 UTC
Why was patch added to keywords? that implies that there is a patch on the bug report which there is not. Removing it.
Comment 18 QA Administrators 2017-01-03 19:40:09 UTC Comment hidden (obsolete)
Comment 19 Cheng-Chia Tseng 2017-01-10 15:33:58 UTC
I cannot reproduce on LibreOffice 5.2.3.3 on Fedora 25.

It works for me now.
Comment 20 Cheng-Chia Tseng 2017-01-10 15:36:07 UTC
(In reply to corcaigher from comment #2)
> Created attachment 44937 [details]
> Document with 0" margins not working on left margin
> 
> Even though all margins are set to 0", there always is approximately 1/8" on
> the left margin. The top, bottom and right are correct.

Could you have a test on LibreOffice 5.2 series again to check the problem still exist or not?

If it works, we can close this bug then.
Comment 21 Cheng-Chia Tseng 2017-01-22 16:16:37 UTC
I'm closing this issue because there is no other inputs reported they still have the problem.