Bug 38078 - FILESAVE LibreOffice Writer Crash when saving as DOCX
Summary: FILESAVE LibreOffice Writer Crash when saving as DOCX
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
(earliest affected)
3.4.0 release
Hardware: x86-64 (AMD64) Windows (All)
: high normal
Assignee: Not Assigned
Depends on:
Reported: 2011-06-08 08:09 UTC by ungert
Modified: 2015-05-27 15:31 UTC (History)
0 users

See Also:
Crash report or crash signature:

report.wer (26.28 KB, application/octet-stream)
2011-06-08 08:09 UTC, ungert

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Description ungert 2011-06-08 08:09:55 UTC
Created attachment 47719 [details]

Writer Build 3.4.0 build 12
Windows 7 64-bit SP1

Step 1. 
     Add a date(fixed) field
Insert -> Field -> Other

Step 2.
     Under Type select Date 
     Under Select choose Date (Fixed)
     Click Insert
Step 3. 
     Save Document as a DOCX 

Writer crashes

Event Log:
Faulting application name: soffice.bin, version:, time stamp: 0x4ddc7b25
Faulting module name: MSVCR90.dll, version: 9.0.30729.5570, time stamp: 0x4d2c14d2
Exception code: 0xc0000417
Fault offset: 0x0006ccd5
Faulting process id: 0x1ab8
Faulting application start time: 0x01cc25ed14ed1317
Faulting application path: C:\Program Files (x86)\LibreOffice 3.4\program\soffice.bin
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.5570_none_509463cabcb6ef2a\MSVCR90.dll
Report Id: 6352f5ae-91e0-11e0-b472-5c260a53e9a2
Comment 1 Radek Doulik 2011-06-15 13:13:17 UTC
Cedric, please could you look at this one?
Comment 2 Jesso Clarence 2012-07-15 08:50:28 UTC
Working fine in Version (Build ID: 782c3cc) (Linux)
Comment 3 Jorendc 2013-02-17 18:42:11 UTC
Can't reproduce anymore using LibreOffice 4.0.0 with Linux Mint 14 x64. Therefore I mark this bug as RESOLVED WORKSFORME (not FIXED, because we don't know which commit fixed this bug).

If this bug reappears or is still present in 4.0.0 or future releases, please feel free to REOPEN.

Kind regards,
Comment 4 Naipaul Ojar 2015-01-06 15:38:11 UTC
I have recently upgraded Libre Office to and I have used Calc most often.
I have had several crashes of Libre Office, killing all open Libre Office applications on Fedora 20.
  - The crash occurs when I am saving the document.
  - I have tested this by adding a single word to the file and attempting to save the file - still crashes.
  -  I have tested opening the document and performing a save-as with the same .docx extension, with no change to the original docx file.

a. Open a Microsoft Word document, saved in .docx format - opens file
b. Add text into a outline numbered section and save the document in .docx format
   - The Text has autonumbered list of elements
c. Attempt to save the document
    - I see the saving process go to say 99% and then Writer crashes
d. I have now retested the document saving by adding 1 word to the document and saving the file and the crash
e. Save-As of the un-modified document as also crashes all of Libre Office

Libre Office crashes and kills all open Libre Office documents - 3x Calc and 1x Writer

I have attempted this 6 times and I have a 100% record on failures.

I have tried the following :-
a. Adding numbered list of text - typing it in and next element is autonumbered
b. Pasting in the text - I got fed up writing it in multiple times.
c. Adding a single word to the document crashes Libre Office.

d. I have created a new document and attempted saving that as type .docx and that saves.
    - It seems that this is related to an existing MSWord Generated document, being saved in Libre Office

This issue did not occur when I was v4.3.4.1
Comment 5 Naipaul Ojar 2015-01-06 15:40:31 UTC
This bug crashes all of Libre Office v4.3.5.2

I am using:
Linux naipaulpc 3.17.7-200.fc20.x86_64 #1 SMP Wed Dec 17 03:35:33 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
Comment 6 Caolán McNamara 2015-05-27 15:31:40 UTC
caolanm->naipaul_ojar: You reopened a 2011 apparently windows-specific bug with date field export to .docx in LibreOffice 3.4.0 to report a problem in 2015 with 4.3.5 with docx export of some unknown numbering combination. Presumably this isn't the original 2011 problem. If you still can reproduce your problem can you file a new bug with steps to reproduce your specific problem.