Bug 38221 - FILEOPEN Impress causes system to log off when opening particular presentation on Ubuntu 11.04
Summary: FILEOPEN Impress causes system to log off when opening particular presentatio...
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
(earliest affected)
3.3.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium critical
Assignee: Not Assigned
Depends on:
Reported: 2011-06-12 13:11 UTC by mail23
Modified: 2011-06-24 14:54 UTC (History)
4 users (show)

See Also:
Crash report or crash signature:
Regression By:


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Description mail23 2011-06-12 13:11:09 UTC
I tried to open a presentation with LibreOffice 3.3.2 on Ubuntu 11.04 (Unity), then suddenly, I am logged out. This happens only with this one presentation (and one more), others work.
The problem can be repeated several times.

Comment 1 Yifan Jiang 2011-06-12 21:34:10 UTC
Hello mail23,

For reproducing the problem, would you help attach the sample document? Thanks!
Comment 2 mail23 2011-06-13 03:33:27 UTC
Okay, here's the sample document.

Comment 3 Yifan Jiang 2011-06-14 03:00:09 UTC
I didn't reproduce the problem on 3.4 build on SLED 11 sp1 with scenarios:

1. Open the slide show in impress and switch between pages

2. Press F5 to play the slide and play back and forth.

Hi mail23@digital-filestore.de,

It could be better if you can see if it still reproducible on the latest 3.4 build. Thanks!

cc Thorsten to see if we need further logs / details. Thank you!
Comment 4 tester8 2011-06-14 03:49:23 UTC
Not reproduced with
Ubuntu 10.04 x86
LO 3.4
Comment 5 Christopher M. Penalver 2011-06-19 23:16:12 UTC
mail23@digital-filestore.de: Unreproducible in Ubuntu 11.04 non-Unity, 32-bit. It would be helpful if you created a downstream bug so critical debug information can be obtained. You may do so via the Terminal:

ubuntu-bug libreoffice-impress 

Please post the downstream link to this bug when this is done.

lsb_release -rd
Description:	Ubuntu 11.04
Release:	11.04

apt-cache policy libreoffice-impress
  Installed: 1:3.3.2-1ubuntu5
  Candidate: 1:3.3.2-1ubuntu5
  Version table:
 *** 1:3.3.2-1ubuntu5 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty-updates/main i386 Packages
        100 /var/lib/dpkg/status
     1:3.3.2-1ubuntu4 0
        500 http://us.archive.ubuntu.com/ubuntu/ natty/main i386 Packages
Comment 6 mail23 2011-06-20 13:59:04 UTC
I still have this bug in LO 3.4, that's why I switched back to LO 3.3.2.

When I enter

ubuntu-bug libreoffice-impress

in terminal, I get the message "this is not an ubuntu package".
Comment 7 Thorsten Behrens (allotropia) 2011-06-24 14:54:32 UTC
That's the X server crashing, i.e. not our bug. As Christopher suggests, please file a bug with Ubuntu, refer them to this bug, and best also provide info about your hardware & used X.org drivers.