Bug 39434 - Improved bug filing form / flow
Summary: Improved bug filing form / flow
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: WWW (show other bugs)
(earliest affected)
Hardware: Other All
: medium normal
Assignee: Loic Dachary
Keywords: difficultyBeginner, easyHack, skillScript
Depends on:
Reported: 2011-07-21 08:01 UTC by Björn Michaelsen
Modified: 2015-12-15 16:24 UTC (History)
0 users

See Also:
Crash report or crash signature:


Note You need to log in before you can comment on or make changes to this bug.
Description Björn Michaelsen 2011-07-21 08:01:53 UTC
==== Improved bug filing form / flow ====

'''Background:''' We have a lot of very poor quality bugs. Worse, our bug reporting interface is pretty terrible - ie. bugzilla. It would be wonderful to have a more easy-to-use, and attractive flow, that guided people to provide - all the information we need, so that we get good quality bugs. I would suggest a flow that says:

"is this bug specific to a given document ?" [yes/no] - if so, "can you attach the document ? [yes/no]", "can you (by cutting this document down) create a small document that reproduces this issue that you can attach ? [yes/no]" - and have several end points that say: "sadly, without enough information we cannot easily fix your bug". We also really want to do some pre-triage on bugs "is it a crasher bug ?", "does this cause loss of content ?", "does it cause loss of layout ?" etc. - so we can tag and search for similar bugs. Getting this right would really help accelerate the process of improving LibreOffice, and make QA's life much easier. Prolly best to do most of the flow in javascript on the client.

'''Skills:''' javascript, web

'''Status:''' Some parts of this hack have been completed but more remains to be done before it can be implemented. To help out, view the current code [http://lists.freedesktop.org/archives/libreoffice/attachments/20110227/44b1685c/attachment.obj here], view previous discussion on the topic [http://lists.freedesktop.org/archives/libreoffice/2011-February/008101.html here], and then dive in!

'''Taken By:''' [[User:AtkinsSJ|AtkinsSJ]] (08.04.2011)
Comment 1 Björn Michaelsen 2011-09-28 04:15:36 UTC
@Loic: I guess this one is RESOLVED FIXED? As is, it still shows up in the EasyHacks on http://wiki.documentfoundation.org/Development/Easy_Hacks_by_required_Skill
Comment 2 Loic Dachary 2011-10-08 02:12:23 UTC
It is ongoing work but I has been split in various other bugs. I will therefore close it.
Comment 3 Robinson Tryon (qubit) 2015-12-15 16:24:56 UTC
Migrating Whiteboard tags to Keywords: (EasyHack DifficultyBeginner SkillScript )