I was trying to create an account on the libreoffice bugzilla, which said an account already existed with my e-mail address. After using the forget password feature, I noticed the link sent to me had bugs.freedesktop.org in the url and subsequently trying to login using my bugs.freedesktop.org account worked. So, apparently www.libreoffice.org/bugzilla is really bugs.freedesktop.org in disguise? Please document this fact so people will actually know how they can log in on the libreoffice bugzilla, but also so they know what they're signing up for when they create a new account. I think this should be documented on at least: - https://www.libreoffice.org/get-help/bug/ - https://www.libreoffice.org/bugzilla/ - https://www.libreoffice.org/bugzilla/createaccount.cgi I'm not sure if this list is exhaustive. Thanks!
Yes, especially on <https://www.libreoffice.org/bugzilla/> it's difficult to understand that the bugzilla login is the same as for <bugs.freedesktop.org> I think an additional line in the ASSISTANT heading should be enough Current text: "Thank you for ... This assistant will lead you step by step through the bug report process. " Should be something like "Thank you for ... This assistant will lead you step by step through the bug report process at bugs.freedesktop.org." I can't tell whether there is an easy solution to add a single line frame <https://www.libreoffice.org/bugzilla/> with a hint "Freedesktop.org Bugzilla via Libreoffice Bugzilla assistant" similar to the mockup
Created attachment 61150 [details] Mockup for additional heading with hint
Please do not use https://www.libreoffice.org/bugzilla/*, use https://bugs.freedesktop.org/* URLs instead.. Thanks Florian R.
So is this Resolved?
I don't thinks so: None of the urls in my original report show any indication that these bugzilla's are the same.
Matthijs: Are you sure this is not fixed? I see: http://cl.ly/image/2y452U2Z3m2Q which clearly states log in with your "bugzilla account". So that part is fixed. I agree that having both https://www.libreoffice.org/bugzilla/ and https://bugs.freedesktop.org/ is confusing. Imo if https://bugs.freedesktop.org/ is the one to be used, we should either forward https://www.libreoffice.org/bugzilla or remove that. Any thoughts? Should we adjust the title? Florian? Joren?
(In reply to comment #6) > Matthijs: Are you sure this is not fixed? > > I see: http://cl.ly/image/2y452U2Z3m2Q which clearly states log in with your > "bugzilla account". So that part is fixed. The problem is not that it is unclear that a bugzilla account is involved - The problem is that it is unclear _which_ bugzilla is involved. Because everything links to https://www.libreoffice.org/bugzilla/, there is no way to know that you are supposed to log in with a bugs.freedesktop.org account. > I agree that having both https://www.libreoffice.org/bugzilla/ and > https://bugs.freedesktop.org/ is confusing. That is the actual bug I was reporting, yets. > Imo if https://bugs.freedesktop.org/ is the one to be used, we should either > forward https://www.libreoffice.org/bugzilla or remove that. Forwarding would make sense to me, if that is possible.
CC: Qubit: Do you happen to know, who could take care of that forwarding option? Setting to NEW.
(In reply to comment #8) > CC: Qubit: Do you happen to know, who could take care of that forwarding > option? Setting to NEW. Floeff or Cloph would be the names at the top of my list. The libreoffice.org/bugzilla URL exists as a helper-URL for the BSA, so I'm not sure exactly what we could/should do to change it: https://wiki.documentfoundation.org/QA/BSA/Implementation#System_Administration (I'll cc: Rob on this bug, as he knows a lot more about the BSA than I)
Adding cloph and floeff to CC.
It seems that httpS://www.libreoffice.org/bugzilla/ already worked before I've now set a redirection up for httP://www.libreoffice.org/bugzilla/ Can you confirm it works as expected?
This looks fixed to my eyes. Please re-open if you disagree and specify further steps.
Migrating Whiteboard tags to Keywords: (ProposedEasyHack -> needsDevEval, DifficultyBeginner SkillJavaScript TopicWeb) [NinjaEdit]