Bug 53082 - BUGZILLAASSISTANT: Improve exception handling for unavailable Bugzilla
Summary: BUGZILLAASSISTANT: Improve exception handling for unavailable Bugzilla
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: WWW (show other bugs)
(earliest affected)
Hardware: Other All
: medium major
Assignee: Rob Snelders
URL: https://www.libreoffice.org/get-help/...
Depends on:
Reported: 2012-08-03 05:16 UTC by Rainer Bielefeld Retired
Modified: 2012-08-19 14:53 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:

Screenshot (214.81 KB, image/png)
2012-08-03 05:16 UTC, Rainer Bielefeld Retired
Text visible (1.19 KB, text/plain)
2012-08-03 06:57 UTC, Rainer Bielefeld Retired
fixes the bug (1.86 KB, patch)
2012-08-15 20:31 UTC, Rob Snelders

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Description Rainer Bielefeld Retired 2012-08-03 05:16:31 UTC
Created attachment 65074 [details]

while bugzilla was not available yesterday an attempt to use the Bug Submission Assistant showed red Html / XML code instead of page code as shown in the attachment. We need some better handling for that.
Comment 1 Rainer Bielefeld Retired 2012-08-03 05:28:20 UTC
This one is more or less a DUP of "Bug 41568 - BUGZILLAASSISTANT: user-friendly bug submission: gracefully handle bad gateway"?
Comment 2 Rainer Bielefeld Retired 2012-08-03 06:57:29 UTC
Created attachment 65078 [details]
Text visible
Comment 3 WWW Bug Forward 2012-08-10 14:23:21 UTC
This or similar effects (with read source text instead of normal page contents) have been observed by other users under currently unclear circumstances; I have been informed by floeff.

Any Idea? Can you please observe this problem?
Comment 4 Rainer Bielefeld Retired 2012-08-10 14:25:41 UTC
Sorry, comment 3 has been written by my under wrong account
Comment 5 Rob Snelders 2012-08-15 18:51:15 UTC
I have solved it in my branch.

I'm just not sure yet about the message that should appear.
For now I have: "Bugzilla isn't running. Please try again later."
Anybody any thoughts?
Comment 6 Rainer Bielefeld Retired 2012-08-15 20:27:05 UTC
Hi Rob, thank you for taking this one. I would prefer a little more cautious wording like "It seems there is a problem to connect with Bugzilla. Please try again later."
Comment 7 Rob Snelders 2012-08-15 20:31:18 UTC
Created attachment 65615 [details]
fixes the bug
Comment 8 Rob Snelders 2012-08-19 14:53:31 UTC
patch is in the assistant