Bug 55257 - Libreoffice + outlook
Summary: Libreoffice + outlook
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
(earliest affected)
3.3.0 release
Hardware: Other All
: medium normal
Assignee: thenaing
Depends on:
Reported: 2012-09-23 21:07 UTC by thenaing
Modified: 2015-09-04 03:01 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:

Screen process (173.54 KB, image/jpeg)
2012-10-17 12:40 UTC, thenaing
Process bug Libreoffice (211.06 KB, image/jpeg)
2012-10-17 12:42 UTC, thenaing

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Description thenaing 2012-09-23 21:07:54 UTC
Hi Everybody.
First sorry for my English.
We have more than 250 computers with LibreOffice and Outlook 2010. Our users encounter problems when they click on Odt on Outlook.
Sometimes (10% or 1% i dont know the frequency how it appears)
It make one process soffice.exe more in processes (task manager) and it not open the attached file (odt) ...
User click again and again ...
They dont like LibreOffice ...
Can u help me and this user ? (I have try with 3.5.4 it the same, user have this problems before with openoffice and with libreoffice when it come 3.3 ...)
Same on Xp / W7.
Great thank. A technician
Comment 1 thenaing 2012-09-27 08:36:42 UTC
"the fdo#55257 bug is posted, but with simply the same information as above. Issue will receive no dev or QC action if you don't provide more detail. Also, please check with users to determine if issue is impatient multiple "clicks" on the same attachment in Outlook. Are they waiting for launch?"

User have Outlook 2010 then email appears with attached file.

"Please check with users to determine if issue is impatient multiple "clicks""
User click make multiple "clik" on the same attachment, they dont waiting for a launch they are users they make click they dont understand how a it work.

If you have questions i am here
Comment 2 thenaing 2012-10-17 12:40:32 UTC
Created attachment 68690 [details]
Screen process

This is a screen of LibreOffice BUG

HEY BUG OCCURS 3 times this day ...
Comment 3 thenaing 2012-10-17 12:42:51 UTC
Created attachment 68691 [details]
Process bug Libreoffice

Task manager
Of this bug
Comment 4 tommy27 2014-12-13 09:37:17 UTC
never independently confirmed by another user.
I change status from NEW to NEEDINFO.

please tell if bug is still present in recente LibO release.
Comment 5 QA Administrators 2015-07-18 17:36:34 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

This NEEDINFO message was generated on: 2015-07-18
Comment 6 QA Administrators 2015-09-04 03:01:49 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO
Message generated on: 2015-09-03