Bug 55681 - LO3.6.2 Built-in Help package does not install.
Summary: LO3.6.2 Built-in Help package does not install.
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
(earliest affected) release
Hardware: x86 (IA32) Windows (All)
: medium major
Assignee: Andras Timar
Depends on:
Reported: 2012-10-05 22:36 UTC by Colin Glanville
Modified: 2012-10-10 19:12 UTC (History)
0 users

See Also:
Crash report or crash signature:
Regression By:


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Description Colin Glanville 2012-10-05 22:36:45 UTC
I downloaded both the LO 3.6.2 installation package and the LO 3.6.2 built-in help installation package from the Downloads page on the LO website.

My laptop is running Windows 7 Home Premium (fully up to date).

The main LO 3.6.2 package installed very smoothly.

The built-in help package could not be installed. Windows showed an error message saying the package was not recognised and my anti-virus software (Norton 360 Premium) said the help package was not safe and immediately deleted it. A second download of the help package also failed with exactly the same error messages.
Comment 1 Andras Timar 2012-10-10 19:12:42 UTC
It is a false alarm. Software installation should be done with antivirus switched off, when it comes from a trusted source. TDF does not spread malware, and packages that are digitally signed by TDF can be considered safe.