Bug 55942 - UI: Problem with the English(GB) help pack file 'Lib0_3.6.2_Win_x86_helppack_en-GB.msi'
Summary: UI: Problem with the English(GB) help pack file 'Lib0_3.6.2_Win_x86_helppack_...
Status: RESOLVED NOTOURBUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
3.6.2.2 release
Hardware: Other All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords:
Depends on:
Blocks:
 
Reported: 2012-10-13 01:08 UTC by apark
Modified: 2013-04-17 13:52 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:
Regression By:


Attachments
screenshot of error windows referred to in long description (44.31 KB, image/jpeg)
2012-10-13 01:08 UTC, apark
Details

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Description apark 2012-10-13 01:08:04 UTC
Created attachment 68507 [details]
screenshot of error windows referred to in long description

Problem description: Problem with the English(GB) help pack file 'Lib0_3.6.2_Win_x86_helppack_en-GB.msi'

Steps to reproduce:
1. .... Download the above file
2. .... Click on file to open it
3. ....

Current behavior: Then get a windows error 'This installation package could not be opened. Verify that the package exists and that you can assess it, or contact the application vendor to verify that this is a valid Windows Installer package.' or Norton error 'LibO_3.6.2_Win_x86_helppack_en-GB.msi is not safe and has been removed.', whichever comes first!

Expected behavior:It should install!, I have installed the US version of this file until this one is fixed.

Platform (if different from the browser): Windows 7, 64 bit
              
Browser:  Chrome/22.0.1229.94
Comment 1 Peter Lusmore 2012-12-27 09:42:10 UTC
Can confirm that this happens with LibO 4 beta 2 vesion and Norton 2013 as well
Comment 2 Andras Timar 2013-04-17 13:52:24 UTC
False alarm from Norton. If digital signature of msi is valid, and you trust The Document Foundation, then you can switch off anti-virus during software installation.