Bug 58856 - : Crash on Print Preview
Summary: : Crash on Print Preview
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
3.6.0.1 rc
Hardware: Other Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords: regression
Depends on:
Blocks:
 
Reported: 2012-12-29 10:32 UTC by Naucher
Modified: 2013-01-01 16:42 UTC (History)
2 users (show)

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Description Naucher 2012-12-29 10:32:39 UTC 
Problem description: 
File - PrintPreview (or Print Preview button) shows briefly a preview, but after 1 sec. LO crashes and closes.

Steps to reproduce:
1. Open LO (any component)
2. Show print preview
3. Crash and close

Current behavior:
Crash

Expected behavior:
Showing print preview whithout crash or other problems
              
Operating System: Ubuntu
Version: 3.6.0.1 rc
Last worked in: 3.4.4 release
Comment 1 m_a_riosv 2012-12-30 02:37:28 UTC 
Hi Naucher, thanks for reporting.

I can not reproduce.
LibreOffice 3.6.4.3
LibreOffice 4.0.0.b2+

Can you update to 3.6.4.
http://www.libreoffice.org/download
Comment 2 Julien Nabet 2012-12-30 14:58:24 UTC 
Nacher: once you'll have a newer version as mariosv suggested, if you still reproduce the problem, could you tell if it happens with a brand new file or just specific file?
Comment 3 Naucher 2013-01-01 11:17:30 UTC 
(In reply to comment #1)
> Hi Naucher, thanks for reporting.
> Can you update to 3.6.4.
> http://www.libreoffice.org/download

I'm in doubt how to do this (manual) update, You require!:

As I go to http://www.libreoffice.org/download and perform the download, I also go to http://www.libreoffice.org/get-help/installation/linux/ where I at first try to follow the instructions of de-installing the version 3.6.0.1 that's installed at present.

The instructions for de-installing says:
“In this list, there will be one package named simply “libreoffice3”. Right-click on that package name and, in the context-sensitive menu that opens, choose “Mark for Complete Removal”.”

Sad to say there is no “libreoffice3” on my system according to Synaptic – so I can't de-install that.

Why?
What to do?
Comment 4 Julien Nabet 2013-01-01 12:03:30 UTC 
Naucher: don't bother about the "3", uninstall every LibreOffice installed packages from Ubuntu.

Then,
- either use ppa LibreOffice to have a repository which contains more recent LO version
- or install deb from Libreoffice website
Comment 5 Naucher 2013-01-01 16:17:22 UTC 
(In reply to comment #4)
> - or install deb from Libreoffice website

I did ... completely removed all LibreOffice packages from/via Synaptic and then installed from downloaded files (incl. language package)

I'm now on Version 3.6.4.3 (Build ID: 2ef5aff) – and it works fine.

Thanks a lot for pushing me to the appropriate upgrading ;-)
Comment 6 Julien Nabet 2013-01-01 16:42:01 UTC 
Naucher: thank you for your feedback.
Since there's no specific fix, I'll just put WFM.