Bug 61918 - Cannot merge image into frame in Writer with Avimark
Summary: Cannot merge image into frame in Writer with Avimark
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-03-06 21:14 UTC by drfox
Modified: 2015-04-01 14:51 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
File used to merge data from Avimark (50.00 KB, application/msword)
2014-07-23 21:40 UTC, drfox
Details

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Description drfox 2013-03-06 21:14:38 UTC
I am a veterinarian, and I use a veterinary program called Avimark (www.avimark.net). It is the most popular veterinary management program in the world, with some 10,000 active hospitals. Documents can be managed either with MSWord or "OpenOffice" (it works fine with LibreOffice, and works with LO 4.0). There is a BIG problem which prevents more of us from using LO.
Avimark uses what it calls "merge words" to accomplish this, and the instructions are in this document: http://www.avimark.net/images/stories/documents/Users_%20Manual/Chapter%2023.pdf

In MSWord, a user can make a document with a text box, convert that text box to a frame (in order to keep the image from becoming larger than the frame, and merge an image from a variable file into the frame. In LO, when I try that, I get the following error:

com.sun.star.task.ErrorCodeIOException:.

A similar problem occurs when the user tries to merge any (not just an image) "merge word" into a table.

I greatly appreciate the FOSS community and love the work that the LO programmers have done, but I have been reporting this to OpenOffice since OOo 1, and haven't gotten anyone who is willing to work with this. Is there something I can do or donate to get this issue resolved?

Thanks for any consideration you might give this matter.
Comment 1 Owen Genat (retired) 2013-11-22 06:04:49 UTC
(In reply to comment #0)
> In MSWord, a user can make a document with a text box, convert that text box
> to a frame (in order to keep the image from becoming larger than the frame,
> and merge an image from a variable file into the frame. In LO, when I try
> that

Please indicate the explicit steps taken to do this, because there is no similar ability in LO. A text box is a type of frame, but it cannot receive a graphic and cannot be converted in the manner indicated. The Insert > Frame... facility allows the insertion of a frame that can in turn have a graphic object inserted into it. This also limits the dimension of any inserted graphic.

Presumably the reference is to using "merge words" (from the indicated chapter) like <animal-pic> or <client-pic> in a text box, which then expand / link to the graphic in question. This will not work for a text box for the reason indicated. Please try this in the type of frame mentioned and report back if you still have the problem.

> A similar problem occurs when the user tries to merge any (not just an image) 
> "merge word" into a table.

Please indicate the file format (DOC, DOCX, ODT) being used and provide a sample file if possible. Thanks.
Comment 2 Joel Madero 2014-07-21 05:13:56 UTC
Marking as NEEDINFO - even if we get the information it's almost impossible for anyone to confirm this and even harder for a developer to ever fix it given that Avimark is closed source, proprietary software.

For now marking as NEEDINFO - once information is provided that was requested in comment 1 please set to UNCONFIRMED and we'll see if there is anything at all we can do. Very likely that there is not but we'll start with getting the information.
Comment 3 drfox 2014-07-23 21:40:29 UTC
Created attachment 103370 [details]
File used to merge data from Avimark
Comment 4 drfox 2014-07-23 21:41:17 UTC
You can probably get a demo disk from Avimark www.avimark.net
In Avimark, users save the documents at .doc or .docx, not as .odt
I have uploaded a document which works in word but not in LO. 
Thanks for looking into this.
Comment 5 QA Administrators 2015-02-19 04:36:18 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team

Message generated on: 2015-02-18
Comment 6 QA Administrators 2015-04-01 14:51:52 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

-- The LibreOffice QA Team This NEEDINFO Message was generated on: 2015-04-01

Warm Regards,
QA Team