Bug 62067 - VIEWING: Crashes on page preview
Summary: VIEWING: Crashes on page preview
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
3.5.7.2 release
Hardware: Other Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: BSA
Keywords: regression
Depends on:
Blocks:
 
Reported: 2013-03-09 15:41 UTC by amndeep.vass
Modified: 2013-03-10 00:45 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description amndeep.vass 2013-03-09 15:41:08 UTC
Problem description: 
LibreOffice Calc/the spreadsheet application crashes entirely when you open a document and then put it into the page preview view.  The document works fine by itself, but a couple seconds after you press the page preview button (basically when it appears to be done loading all of the components and finished making all of the UI changes) the entire program crashes.  It is possible to recover all of the work that had been saved beforehand (but nothing that was not saved) through the recovery mechanism that is built-in and activates every time that this crash occurs.  
Steps to reproduce:
1. Open a document in Calc.
2. Click on the page preview button.
3. Watch it crash.

Current behavior:
Crashes when you open the page preview.
Expected behavior:
Should not crash when you open the page preview.
              
Operating System: Ubuntu
Version: 3.5.7.2 release
Last worked in: 3.5.6.2 release
Comment 1 Markus Mohrhard 2013-03-09 16:00:08 UTC
Can you please attach a document that shows this crash?
Comment 2 Markus Mohrhard 2013-03-09 16:00:39 UTC
And 3.5.* is EOL.

Only 3.6 and 4.0 are still maintained.
Comment 3 amndeep.vass 2013-03-09 16:50:01 UTC
I would prefer not to bring up the document in question as it contains personal information.  3.5.7.2 is the most recent version available from the Ubuntu 12.04 repositories (meaning that to get a newer version, it would require getting it from the source).  But if it is no longer supported, oh well.  Thank you for your quick response.
Comment 4 Markus Mohrhard 2013-03-09 20:15:51 UTC
(In reply to comment #3)
> I would prefer not to bring up the document in question as it contains
> personal information.  3.5.7.2 is the most recent version available from the
> Ubuntu 12.04 repositories (meaning that to get a newer version, it would
> require getting it from the source).  But if it is no longer supported, oh
> well.  Thank you for your quick response.

Well in some way we need a document to reproduce your problem. It is impossible in a million line codebase to find an issue just by guessing.

So you have 3 solutions:
a) Accept that you don't want to provide a test case and that we can't fix it then
b) Open a bug report at Launchpad and see what happens there (the Ubuntu bugtracker)
c) Remove all the confidential information in your document and provide us with a this version.

There is theoretically another way. You can use the official Ubuntu PPA and upgrade LibO to 3.6 or 4.0.1. See https://launchpad.net/~libreoffice for more information about the official PPA.