Bug 63783 - ASKLIBREOFFICE: Erroneous "(this field is required)" error message in Feedback Contact Form
Summary: ASKLIBREOFFICE: Erroneous "(this field is required)" error message in Feedbac...
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: WWW (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: Other All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2013-04-21 18:18 UTC by 91kk91
Modified: 2015-01-14 07:54 UTC (History)
4 users (show)

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Description 91kk91 2013-04-21 18:18:50 UTC
---------Problem description---------

While trying to send a rather long message through the AskLO "Give us feedback" contact form I was met with the following error message: 

    (this field is required)

This message was erroneous of course because the field was everything but empty. 
Only after shortening the message by a few sentences I was able to send it on its way. I suspect that the error message is related to the message character count.

---------Steps to reproduce---------

 1. Make sure you are logged in to ask.libreoffice.org
 2. Head to http://ask.libreoffice.org/en/feedback/?next=/en/question/7848/is-this-an-asklibo-answer-or-a-junk-mail/
 3. Copy and paste a long passage of text into the message box (>1000 characters should be enough)
 4. Include an apologetic note to the web-administration team and make sure to clarify that you are sending them this message for test purposes only (just in case it does make it through ;))
 5. Hit "Send"

------------Suggestion------------

If it really is the character count that triggers this error notify the user that he hit the character limit.
Comment 1 Robinson Tryon (qubit) 2013-04-21 19:05:55 UTC
Yep, yep, yeps :-)
 
Another bug that will hopefully be fixed by the Askbot upgrade (bug 61098).
Comment 2 Robinson Tryon (qubit) 2013-10-30 16:25:41 UTC
Testing on Ubuntu 12.04.3 + FF 24.0

REPRO:
Using 1100+ characters of Lorem Ipsum, I still get the same "this field is required" error.

RESULT:
This bug still exists in Askbot 0.7.49.


Cc'ing Evgeny on this one.
Comment 3 Evgeny Fadeev 2014-02-11 01:23:36 UTC
I think the feedback form works now.
Comment 4 Robinson Tryon (qubit) 2015-01-14 07:54:40 UTC
(In reply to Robinson Tryon (qubit) from comment #2)
> Testing on Ubuntu 12.04.3 + FF 24.0
> 
> REPRO:
> Using 1100+ characters of Lorem Ipsum, I still get the same "this field is
> required" error.

Testing with FF 34 on Ubuntu 14.04, using 1927+ chars of Lorem Ipsum I do *not* get an error, and the message goes through, so this appears to be fixed.