Bug 67618 - some document elements disappear with Konica Minolta or HP printers
Summary: some document elements disappear with Konica Minolta or HP printers
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
(earliest affected) release
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
Depends on:
Reported: 2013-08-01 13:06 UTC by Нина
Modified: 2015-02-11 19:47 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:
Regression By:

this file has errors while printing (31.92 KB, application/vnd.oasis.opendocument.text)
2013-08-01 13:06 UTC, Нина

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Description Нина 2013-08-01 13:06:22 UTC
Created attachment 83433 [details]
this file has errors while printing

При выводе на принтере Conica Minolta и HP .... картинка выводится не полностью.
На epson stylus - нормально

error while printing document using printer conica minolta or HP(some elements of document dissapear), using printer -epson stylus - document printing correctly

Comment 1 tommy27 2014-06-07 04:44:56 UTC
hi, did you try to upgrade to LibO and update the drivers of those Konica and HP printers? set status to NEEDINFO waiting for user feedback
Comment 2 tommy27 2014-06-07 04:46:54 UTC
reworded summary notes.
please also indicate the exact models of those printers you see the issue.
are they USB connected or network connected to your PC?
Comment 3 QA Administrators 2015-01-10 18:06:14 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

Message generated on: 10/01/2015
Comment 4 QA Administrators 2015-02-11 19:47:48 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO

Message generated on: 2015-02-11