Created attachment 88018 [details] File that crashes immediately on fileopen When I open the attached file on Libreoffice 4.1.2.3 with identifier 40b2d7fde7e8d2d7bc5a449dc65df4d08a7dd38 it always crashes on my Windows 7 x64. I cannot do anything on that file, and I want to view/modify it. I removed my profile from c:\users\appdata but it still crashes. The file can be open sucesfully in Libre office 4.0.5.2. What should I do?
Hmm, can't reproduce locally I wonder if this is therefore fixed in 4.1.3
Can't reproduce with 4.1.2.3 under Fedora 19 (64-bit). Maybe Windows only?
Created attachment 88055 [details] Video that illustrates crash Captured in video the crashing in Windows 7 64bit. What should I do next?
Also not reproducible with 4.1.2.3 under Ubuntu 13.10 (64-bit), but reproducible with 4.1.2.3 & 4.1.3.1 under Windows 7 (32-bit). So indeed Windows only.
Mr. MD: for the test, following what Caolán indicated, could you give a try to the prerelease 4.1.3? (you can find it there: http://www.libreoffice.org/download/pre-releases/)
Updated to latest 4.1.3.1 ( Έκδοση: 4.1.3.1 Αναγνωριστικό δόμησης: b42498da0e3f91b17e51b55c8295ec4f8f22087 ) and still crashing. The difference is that this is a silent crash, which means that the window operating system does not show the message "This program has crashed and it is trying to find a solution". It just crashes to desktop (the window dissapear with no error or warning, as long as it has finished loading the file).
On pc Debian x86-64 with master sources updated today or 4.1 sources updated 1 week ago, I don't reproduce crash during loading or saving. I must I noticed lots of traces on console: warn:xmloff:25681:1:xmloff/source/style/impastpl.cxx:418: Adding duplicate family graphic with mismatching mapper ! 28XMLShapeExportPropertyMapper 28XMLShapeExportPropertyMapper warn:xmloff:25681:1:xmloff/source/style/impastpl.cxx:418: Adding duplicate family presentation with mismatching mapper ! 28XMLShapeExportPropertyMapper 28XMLShapeExportPropertyMapper warn:xmloff:25681:1:xmloff/source/style/impastpl.cxx:418: Adding duplicate family graphic with mismatching mapper ! 28XMLShapeExportPropertyMapper 28XMLShapeExportPropertyMapper warn:xmloff:25681:1:xmloff/source/style/impastpl.cxx:418: Adding duplicate family presentation with mismatching mapper ! 28XMLShapeExportPropertyMapper 28XMLShapeExportPropertyMapper warn:legacy.osl:25681:1:basic/source/basmgr/basicmanagerrepository.cxx:581: ImplRepository::_disposing: where does this come from? Error: File /home/julien/compile-libreoffice/libo/sal/osl/all/debugbase.cxx, Line 129: unexpected number of 19SvxUnoTextRangeBase: 2; Expected: 0 and others. Perhaps Windows only.
works on LO 4.2.3.3, OSX 10.9.2 Win8.1, LO latest nightly still crashes. See loading progress indicator but once that is finished, LO closes without further notice. Windows only.
all: A backtrace would be useful to pinpoint the root of the problem. Here's the link which explains how to do it: https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows:_How_to_get_a_backtrace (bfoman: would you have some time to retrieve a backtrace?)
Created attachment 99129 [details] Debugging Symbols from windbg for Libbre Office 4.2.4.2 Build ID: 63150712c6d317d27ce2db16eb94c2f3d7b699f8 Build ID: 63150712c6d317d27ce2db16eb94c2f3d7b699f8 Windows 32bit 7 ultimate I cannot find a Windows Libre Office Install with Debugging symbols in order to give more details.
Mr.MD: I don't know for 4.2 builds but https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg indicates Libre Office Install with Debugging symbols for master sources (future 4.3.0) LO version.
(In reply to comment #9) > (bfoman: would you have some time to retrieve a backtrace?) Checked with: Version: 4.3.0.1 Build ID: 67f5430184326974072b65403ef1d9d934fc4481 Windows 8.1 Enterprise 64 bit Could not reproduce. No crash.
Problem still persists. Downloaded the latest verion 4.4.0.0.alpha0+ Build ID: fed7294029f07ff407765b568266084d9e8d365c TinderBox: Win-x86@39, Branch:master, Time: 2014-07-26_03:04:49 Tested on Windows 7 Ultimate , 32 bit Operating System. Same behaviour. As soon as the presentation is going to be shown, it crashes to desktop. I will upload the debugging symbols and the minidump.
Created attachment 103493 [details] 4.4.0.0.alpha0+ Windbg Debugger Output
Created attachment 103494 [details] 4.4.0.0.alpha0+ Debugger output using procdump
Created attachment 103495 [details] 4.4.0.0.alpha0+ MiniDump file from procdump
Created attachment 116021 [details] 5.1.0.0.alpha0+ Debugger output using procdump Another backtrace. MODULE_NAME: cppuhelper3MSC IMAGE_NAME: cppuhelper3MSC.dll FAILURE_BUCKET_ID: STATUS_BREAKPOINT_80000003_cppuhelper3MSC.dll!cppu::OWeakAggObject::acquire
Tried with Win7 on upadted 5.1.0.0.alpha1+, loads showing the whole progress bar, then blinks a view times, but shows no document. Opening again does the same. It does not crash, but doc is not shown.
Migrating Whiteboard tags to Keywords: (bibisectRequest) [NinjaEdit]
WFM now in master. Maybe related to the fix in Bug 93994.