Bug 73521 - No instructions on website for raising a feature request
Summary: No instructions on website for raising a feature request
Status: RESOLVED FIXED
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: WWW (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: Other All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-01-12 18:38 UTC by Jenny Mulholland
Modified: 2014-03-20 09:20 UTC (History)
3 users (show)

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Description Jenny Mulholland 2014-01-12 18:38:49 UTC
On libreoffice.org I'm able to find how to raise a bug (there's a link to https://www.libreoffice.org/get-help/bug/); however there aren't any instructions for what to do if I would like to raise a new feature request.

It should be made clear on the Get Help pages (https://www.libreoffice.org/get-help/) whether feature requests should be raised as bugs (if so, should we use any special tags?), or whether there's some other preferred way to handle them.

Thanks.
Comment 1 Jenny Mulholland 2014-01-12 18:53:20 UTC
One further thought - it would also make sense to note that the extensions are the first place to look if you can't find a feature in the standard installation.
Comment 2 tommy27 2014-01-12 20:34:48 UTC
enhancement requests can be filed using the same bug tracker you used to open this report.

just take a look at the second dropdown menu in the "Importance" section above and you will find "enhancement"

maybe this could be better specified in LibO webpages...
Comment 3 Jenny Mulholland 2014-01-12 20:52:17 UTC
Thanks for the info.
And yes, I mean this to be a bug against the documentation on the website.
Comment 4 bugquestcontri 2014-01-14 14:36:13 UTC
I agree with Jenny and consider it as a needed new feature to directly raise an enhancement request. Changing  the current "bug report site" to a "bug report & enhancement request site" could be a possibility. This would save new comers a lot of search time and avoid many enhancements request in the AskLibO forum

Currently I am using always the workaround tommy27 indicated.
Comment 5 tommy27 2014-01-14 16:18:27 UTC
(In reply to comment #4)
> ....
> 
> Currently I am using always the workaround tommy27 indicated.

it's not a workaround... feature request have to be filed in the bug report with the "enhancement" menu item

this is how has always been done from the OOo era
Comment 6 Björn Michaelsen 2014-03-18 11:53:39 UTC
solved at http://www.libreoffice.org/get-help/feedback/. Please file additional requests on Redmine, Thanks.
Comment 7 Jenny Mulholland 2014-03-20 09:20:46 UTC
Looks good, good work!

I wonder whether it's worth including a note on http://www.libreoffice.org/get-help/feedback/ that if you're looking for a feature that's not in the core product then try the extensions first to see whether someone's already created it, before raising a new request.

Big improvement though, thanks.