Bug 73787 - FILEOPEN: PowerPoint document impossible to open
Summary: FILEOPEN: PowerPoint document impossible to open
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
(earliest affected)
Inherited From OOo
Hardware: All All
: medium normal
Assignee: Not Assigned
Whiteboard: BSA
Depends on:
Reported: 2014-01-19 08:51 UTC by Kévin PEIGNOT
Modified: 2015-06-08 14:27 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Kévin PEIGNOT 2014-01-19 08:51:28 UTC
Problem description: 

Steps to reproduce:
1. Download the file I include to the bug report
2. Try to open it with impress

Current behavior:

Progress bar will stop approximatively at 1/5 of the end, LibO will freeze a few seconds, then crash

Expected behavior:
Opening the file sucessfully

Operating System: Windows 7
Version: release
Comment 1 tommy27 2014-01-19 08:57:51 UTC
no file uploaded. 
set status to NEEDINFO.

please attach it again and revert status to UNCONFIRMED
Comment 2 Kévin PEIGNOT 2014-01-19 10:29:40 UTC

As I submitted by the LibreOffice bug reporter assistant I didn't see the attachment was too large. I uploaded it to U1, here is the link : http://ubuntuone.com/0jOIU9Ms2oEP59lZklsQDK

Comment 3 Jean-Baptiste Faure 2014-01-19 17:25:42 UTC
Same behavior for me on Ubuntu 13.10 x86-64 with versions 4.0.6, 4.1.4 (generic linux build) and (build at home).

Is there something particular in this file ? 
With which Office suite has it been created ?
If you did it with MSO 2010 or 2013, how it works if you save it in ooxml or odf format?

Best regards. JBF
Comment 4 tommy27 2014-01-19 17:43:59 UTC
I confirm issue with all LibO releases and OOo 3.3.0 as well.
so bug is "inherited from" OOo
Comment 5 Buovjaga 2014-10-20 05:28:56 UTC
I would have tested this, but The Ubuntu One Files Services have been closed so I can't get the file.
Comment 6 tommy27 2014-10-20 09:19:59 UTC
test file not available anymore
I set status to NEEDINFO waiting for a new link.
consider also to upload it in bugzilla using some freeware file splitting utilities to avoid the MB limit.
Comment 7 QA Administrators 2015-05-06 14:15:26 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INVALID
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team
Comment 8 QA Administrators 2015-06-08 14:27:22 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

-- The LibreOffice QA Team 

This INVALID Message was generated on: 2015-05-06

Warm Regards,
QA Team