Bug 74189 - LibO hangs on converting large number of files to PDF
Summary: LibO hangs on converting large number of files to PDF
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
4.1.4.2 release
Hardware: Other All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-01-29 14:38 UTC by Vikram
Modified: 2015-06-08 14:26 UTC (History)
2 users (show)

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Crash report or crash signature:
Regression By:


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Description Vikram 2014-01-29 14:38:00 UTC
Hello All,

I am trying to convert 50 or more MS documents to PDF using Libre Office SDK. 
Application is calling the storeToURL every thime for conversion of MS Document to PDF, but during conversion of document around 36th, Libre Office hangs on API 'storeToURL'. 

Why is this so, do i need to call any API to release memory or something. Why is it hanging. Control does not come back to application.

Regards
Vikram
Comment 1 tommy27 2014-01-30 06:26:58 UTC
please provide step by step description to replicate the bug.
if needed upload a zip with test case files.
Comment 2 Vikram 2014-02-01 09:58:22 UTC
Hello

Steps are::

1. Take large number of files.
2. Programatically run a loop to convert to PDF
3. Use Libre Office SDK APIs for conversion.

In 3 step during conversion to PDF, it get stuck on calling API "oadComponentFromURL" and control does not comes back to main application.

Regards
Viks
Comment 3 tommy27 2014-02-01 10:06:38 UTC
(In reply to comment #2)
> Hello
> 
> Steps are::
> 
> 1. Take large number of files.

define what you mean large. as asked in Comment 1, the best solution would be for you to upload a zip with test case files, so we can exactly reproduce the same scenario.

> 2. Programatically run a loop to convert to PDF
> 3. Use Libre Office SDK APIs for conversion.

more detailed step-by-step instructions would be useful for those who are not familiar with that feature. try explaining it like you were talking to a 6-years old boy (i.e. click this, select that, etc. etc)
Comment 4 Buovjaga 2014-10-26 13:05:10 UTC
Is this on Windows? Might be related to bug 62812
Comment 5 tommy27 2014-10-26 13:17:49 UTC
let's set status to NEEDINFO
please answer previous questions and give an update of the bug status with current LibO 4.3.2.2 release
Comment 6 QA Administrators 2015-05-06 14:14:11 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INVALID
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 7 QA Administrators 2015-06-08 14:26:42 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

-- The LibreOffice QA Team 

This INVALID Message was generated on: 2015-05-06

Warm Regards,
QA Team