Bug 80330 - RuntimeException error on starting
Summary: RuntimeException error on starting
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: BASIC (show other bugs)
Version:
(earliest affected)
4.2.5.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium critical
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-06-21 13:56 UTC by leon244@comcast.net
Modified: 2014-06-22 19:03 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description leon244@comcast.net 2014-06-21 13:56:27 UTC
Downloaded 4.2.5.2 as rpm and installed after uninstalling the previous version of Libreoffice. Install had unpack problems but finally installed all modules.

When trying to start soffice I get the following error:
terminate called after throwing an instance of 'com::sun::star::uno::RuntimeException'
Happens every time I try to run 4.2.5.2
Comment 1 Julien Nabet 2014-06-22 10:31:42 UTC
If you had some unpack problems perhaps it means the rpm wasn't complete.
Please try to uninstall LO 4.2.5 and download again LO package from official website http://www.libreoffice.org/download/libreoffice-fresh/

You can check md5 by comparing it with http://download.documentfoundation.org/libreoffice/stable/4.2.5/rpm/x86_64/LibreOffice_4.2.5_Linux_x86-64_rpm.tar.gz.mirrorlist

Waiting for your feedback
Comment 2 leon244@comcast.net 2014-06-22 11:51:18 UTC
Thank you Julien,
I downloaded again, this time using Bittorrent. I checked the sha1sum and it was correct. Previoulsy the sha256 was correct.

On install many of the packages failed with the message:
unpack error for libobasis_4.2-core05-4.2.5.2-2.x86_64. 

I just stopped there and reinstalled 4.2.4.2 on my system. While I understand that the download may have had problems, this signatures have been OK both times I downloaded, so I am not sure what I can do on my  side at this  point.
Comment 3 Julien Nabet 2014-06-22 12:20:26 UTC
Thank you for your feedback
What's your Linux distribution + version?
Could you give the output of this command:
java -version
(indeed Base and Java are quite bound)
Comment 4 Julien Nabet 2014-06-22 12:28:32 UTC
Sorry I forgot to ask you about detailed error logs during install.
If there are a lot, don't hesitate to put this in a file and attach it by using this link (which allows attachment+comments):
https://bugs.freedesktop.org/attachment.cgi?bugid=80330&action=enter
Comment 5 leon244@comcast.net 2014-06-22 16:33:11 UTC
I am using Magiea3 x86_64
java version "1.7.0_55"
OpenJDK Runtime Environment (mageia-2.4.7.1.mga3-x86_64 u55-b13)
OpenJDK 64-Bit Server VM (build 24.51-b03, mixed mode)

third time must be a charm.
I removed both packages (LO and the help one). Downloaded a third time. Checked md5sum and they were OK. Install now went without a hitch. I guess we can close this bug
Comment 6 Julien Nabet 2014-06-22 19:03:00 UTC
Ok perhaps you had some remnants elements.
Let's put WFM.