Created attachment 101580 [details] the gdb "bt full" trace We use Open/Libreoffice since 2006 and we love it! (I had to use MS Word since version 6, so I really love it) But now I am facing a issue, there I cannot find a workaround. I have a document, with a lot of changes tracking a lot of comments on authoring and also some images. The doc is 14 pages long. If I try to insert a heading or sometimes only a text on a specific place in the doc, libreoffice is running into a loop an beginns to count page numbers. I killed it with the doc size of 15.000 pages, since the application was unresponsive. I created a gdb file, which hopefully will help. best wishes, hkais Operating System: All Version: 4.2.3.3 release
Hi Hkais, I would recommend you upgrade to 4.2.4 or 4.2.5 and see if that helps.
problem still exists on windows, linux and also on the current version 4.2.5.2 reverted back to ubuntu managed version of libreoffice
since I was not sure, I have opened a new bug. bug #80904 which happens now on the same doc and maybe it is correlated to bug #47935
Hello Hkais, Is it possible for you to share the document with us and provide us steps for us to reproduce it.
Hello Jay, see also bug #80904 I cannot provide you the doc with the details right now. How can we workaround the issue? (I could create a dev environment, if it helps, but would need some support on it) As you see I have managed to provide stacktraces, so I think I could provide also more details on the errors, if someone hepls me.
Hi Hkais, Is it possible for you to check earlier versions of libreoffice, which you can open the document with and scramble its contents without it crashing, so that you can provide us with a sample document. You can find portable of old versions at these links http://downloadarchive.documentfoundation.org/libreoffice/old/4.1.6.2/portable/ http://downloadarchive.documentfoundation.org/libreoffice/old/4.0.6.2/portable/ http://downloadarchive.documentfoundation.org/libreoffice/old/3.6.4.3/portable/
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/FDO/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team Message generated on: 2015-02-18
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker -- The LibreOffice QA Team This NEEDINFO Message was generated on: 2015-04-01 Warm Regards, QA Team
Setting this to NEW as it as a backtrace that devs can look at and i had set to to NeedAdvice.
Created attachment 115772 [details] Original file, wich, If I open in Document writer, go on endless page creation loop When I open that document in .docx, or I convert it to .odt, the document go to endless page creation. Thanks for your help on that strange case.
Migrating Whiteboard tags to Keywords: (needAdvice)
I can't repro this in LibreOffice 5.1 with the sample file, either by adding headings and typing text, or by saving to ODT. Can you please try again with the latest version and if it still happens, try to give any more guidance on how to repro?
So opening attachment 115772 [details] in master and the endless page counting happens without me doing any editing and it reached over 2 thousand pages before i closed the document when the document only has 56 pages and all during that time its eating 80+ percent of my cpu. In earlier versions, like the OP mentioned, once you start editing the document (i was adding page breaks on radom pages), the endless page counting happens and if it doesnt happen, attempt to go to the last page of the document and you'll see it start then. I can reproduce this in 3.3.0, so its inherited. Something is majorly broken with this. Version: 5.2.0.0.alpha0+ Build ID: 31e037c348ef0e04393926891617fde1b0051a35 CPU Threads: 2; OS Version: Linux 4.2; UI Render: default; TinderBox: Linux-rpm_deb-x86@71-TDF, Branch:master, Time: 2016-03-04_00:22:37 Locale: en-US (en_US.UTF-8)
Interesting; I can get to the bottom of the document with ctrl-end after load - but clicking into the document there gives me a hang: Thread 1 (Thread 0x7f0b252bf9c0 (LWP 25053)): #0 0x00007f0afa4a9a02 in SwCacheObj::GetPrev() (this=0x5005790) at /data/opt/libreoffice/master/sw/source/core/inc/swcache.hxx:147 #1 0x00007f0afa4a7b04 in SwCache::Check() (this=0x28064a0) at /data/opt/libreoffice/master/sw/source/core/bastyp/swcache.cxx:45 #2 0x00007f0afa4a9017 in SwCache::Insert(SwCacheObj*) (this=0x28064a0, pNew=0x4fd7e90) at /data/opt/libreoffice/master/sw/source/core/bastyp/swcache.cxx:334 #3 0x00007f0afa4a9932 in SwCacheAccess::_Get() (this=0x7ffd65184520) at /data/opt/libreoffice/master/sw/source/core/bastyp/swcache.cxx:462 #4 0x00007f0afa9329c3 in SwCacheAccess::Get() (this=0x7ffd65184520) at /data/opt/libreoffice/master/sw/source/core/inc/swcache.hxx:266 #5 0x00007f0afaadfc54 in SwTextLineAccess::GetPara() (this=0x7ffd65184520) at /data/opt/libreoffice/master/sw/source/core/text/txtcache.cxx:47 #6 0x00007f0afaa7407a in SwTextFrame::Format(OutputDevice*, SwBorderAttrs const*) (this=0x509f930, pRenderContext=0x2b50c80) at /data/opt/libreoffice/master/sw/source/core/text/frmform.cxx:1807 #7 0x00007f0afa8f6c5d in SwContentFrame::MakeAll(OutputDevice*) (this=0x509f930) at /data/opt/libreoffice/master/sw/source/core/layout/calcmove.cxx:1392 ... this frame never completes [!] ... #8 0x00007f0afa8f137d in SwFrame::PrepareMake(OutputDevice*) (this=0x509f930, pRenderContext=0x2b50c80) at /data/opt/libreoffice/master/sw/source/core/layout/calcmove.cxx:341 #9 0x00007f0afa9db773 in SwFrame::Calc(OutputDevice*) const (this=0x509f930, pRenderContext=0x2b50c80) at /data/opt/libreoffice/master/sw/source/core/layout/trvlfrm.cxx:1799 #10 0x00007f0afa94299f in SwHeadFootFrame::FormatSize(long, SwBorderAttrs const*) (this=0x5090ea0, nUL=674, pAttrs=0x4942580) at /data/opt/libreoffice/master/sw/source/core/layout/hffrm.cxx:253 #11 0x00007f0afa943298 in SwHeadFootFrame::Format(OutputDevice*, SwBorderAttrs const*) (this=0x5090ea0, pRenderContext=0x2b50c80, pAttrs=0x4942580) at /data/opt/libreoffice/master/sw/source/core/layout/hffrm.cxx:418 #12 0x00007f0afa8f4317 in SwLayoutFrame::MakeAll(OutputDevice*) (this=0x5090ea0) at /data/opt/libreoffice/master/sw/source/core/layout/calcmove.cxx:909 #13 0x00007f0afa8f137d in SwFrame::PrepareMake(OutputDevice*) (this=0x5090ea0, pRenderContext=0x2b50c80) at /data/opt/libreoffice/master/sw/source/core/layout/calcmove.cxx:341 #14 0x00007f0afa9db773 in SwFrame::Calc(OutputDevice*) const (this=0x5090ea0, pRenderContext=0x2b50c80) at /data/opt/libreoffice/master/sw/source/core/layout/trvlfrm.cxx:1799 #15 0x00007f0afa96c045 in lcl_FormatLay(SwLayoutFrame*) (pLay=0x5090ea0) at /data/opt/libreoffice/master/sw/source/core/layout/pagechg.cxx:357 #16 0x00007f0afa96c010 in lcl_FormatLay(SwLayoutFrame*) (pLay=0x508df80) at /data/opt/libreoffice/master/sw/source/core/layout/pagechg.cxx:354 #17 0x00007f0afa96c4e3 in SwPageFrame::PreparePage(bool) (this=0x508df80, bFootnote=false) at /data/opt/libreoffice/master/sw/source/core/layout/pagechg.cxx:453 #18 0x00007f0afa96edb8 in SwFrame::InsertPage(SwPageFrame*, bool) (this=0x50a73d0, pPrevPage=0x50a4f50, bFootnote=false) at /data/opt/libreoffice/master/sw/source/core/layout/pagechg.cxx:1226 #19 0x00007f0afa9099be in SwFrame::GetNextLeaf(MakePageType) (this=0x50a73d0, eMakePage=MAKEPAGE_INSERT) at /data/opt/libreoffice/master/sw/source/core/layout/flowfrm.cxx:983 #20 0x00007f0afa90928e in SwFrame::GetLeaf(MakePageType, bool) (this=0x50a73d0, eMakePage=MAKEPAGE_INSERT, bFwd=true) at /data/opt/libreoffice/master/sw/source/core/layout/flowfrm.cxx:793 #21 0x00007f0afa90c17e in SwFlowFrame::MoveFwd(bool, bool, bool) (this=0x50a7478, bMakePage=true, bPageBreak=false, bMoveAlways=false) at /data/opt/libreoffice/master/sw/source/core/layout/flowfrm.cxx:1839 #22 0x00007f0afa8f5c8f in SwContentFrame::MakeAll(OutputDevice*) (this=0x50a73d0) at /data/opt/libreoffice/master/sw/source/core/layout/calcmove.cxx:1225 #23 0x00007f0afa8f1945 in SwFrame::PrepareCursor() (this=0x2fcccf0) at /data/opt/libreoffice/master/sw/source/core/layout/calcmove.cxx:416 #24 0x00007f0afa4d77a2 in SwCursorShell::UpdateCursor(unsigned short, bool) (this=0x2ed1d80, eFlags=6, bIdleEnd=false) at /data/opt/libreoffice/master/sw/source/core/crsr/crsrsh.cxx:1716 #25 0x00007f0afa4d0dd6 in SwCursorShell::EndAction(bool, bool) (this=0x2ed1d80, bIdleEnd=false, DoSetPosX=true) at /data/opt/libreoffice/master/sw/source/core/crsr/crsrsh.cxx:294 #26 0x00007f0afa4d1023 in SwCursorShell::EndCursorMove(bool) (this=0x2ed1d80, bIdleEnd=false) at /data/opt/libreoffice/master/sw/source/core/crsr/crsrsh.cxx:330 #27 0x00007f0afa94cae2 in SwLayIdle::SwLayIdle(SwRootFrame*, SwViewShellImp*) (this=0x7ffd65185f90, pRt=0x2a8f8a0, pI=0x29f5eb0) at /data/opt/libreoffice/master/sw/source/core/layout/layact.cxx:2229 #28 0x00007f0afadfa8ac in SwViewShell::LayoutIdle() (this=0x2ed1d80) at /data/opt/libreoffice/master/sw/source/core/view/viewsh.cxx:719 #29 0x00007f0afa66e700 in sw::DocumentTimerManager::DoIdleJobs(Idle*) (this=0x2878a70, pIdle=0x2878a88) at /data/opt/libreoffice/master/sw/source/core/doc/DocumentTimerManager.cxx:119 #30 0x00007f0afa66e43b in sw::DocumentTimerManager::LinkStubDoIdleJobs(void*, Idle*) (instance=0x2878a70, data=0x2878a88) at /data/opt/libreoffice/master/sw/source/core/doc/DocumentTimerManager.cxx:81 #31 0x00007f0b1c8fbcff in Link<Idle*, void>::Call(Idle*) const (this=0x2878aa8, data=0x2878a88) at /data/opt/libreoffice/master/include/tools/link.hxx:84 #32 0x00007f0b1ce4b929 in Idle::Invoke() (this=0x2878a88) at /data/opt/libreoffice/master/vcl/source/app/idle.cxx:25 Really though - I'm not writer expert; what advice can I give ? there is some bug specific to this document; and it'd be great to fix it. Un-CC'ing =)
@Oliver: Samuel suggested i add you here. :D
'needsConfirmationAdvise' is only used for unconfirmed bugs. Removing it from this bug. [NinjaEdit]
I've already seen the bt provided by Michael (see https://bugs.documentfoundation.org/show_bug.cgi?id=80392#c14) in other bugs. It should be good to list them all and put them in "See also" but, obviously, fixing this tough one may help in quite some bugs.
Created attachment 131068 [details] shorter reproducer cut this down to a 3 page document which reproduces the problem
** Please read this message in its entirety before responding ** To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Repro with Version: 6.1.0.0.alpha0+ Build ID: 2ed7c02478968852d7d39c2c4677f2ecf3441bc7 CPU threads: 4; OS: Windows 6.3; UI render: GL; TinderBox: Win-x86@42, Branch:master, Time: 2018-04-22_01:00:56 Locale: nl-NL (nl_NL); Calc: CL
Repro with Version: 6.1.0.0.beta1 Build ID: 8c76dfe1284e211954c30f219b3a38dcdd82f8a0 CPU threads: 2; OS: Linux 4.13; UI render: default; VCL: gtk2; Locale: fr-FR (fr_FR.UTF-8); Calc: group
Looks like a duplicate of Bug 38575. But let's just CC it for now.
Repro with Version: 6.4.0.0.alpha0+ (x86) Build ID: ac14e5613597e7361ce6995dacb1bb5bd55b6b00 CPU threads: 4; OS: Windows 6.3; UI render: default; VCL: win; TinderBox: Win-x86@42, Branch:master, Time: 2019-06-06_05:09:49 Locale: it-IT (nl_NL); UI-Language: en-US Calc: threaded
You can find the new version links https://kundenservicedeutschlands.de/paypal-support/
Created attachment 155485 [details] odt reproducer Converted Caolán's example from comment 18 to odt format, using the command line: soffice --convert-to odt tdf80392.docx This ODT file reproduces the same problem. Version: 6.4.0.0.alpha1+ Build ID: 83658678e69ba83979c659e37fd3c950942139f9
Created attachment 157464 [details] perf flamegraph On pc Debian x86-64 with master sources updated yesterday + last reproducer file from Luke, I could reproduce this. The trace shows the well known layout pb (PrepareMake, MakeAll). IMHO, fixing layout design may help a lot since it would tackle dozens of bugs. I don't know if it would need a full redesign of layout management or just some fixes but I suppose that if it hasn't been done yet, it's because it must be very complicated. Should be one of top priorities anyway.
(In reply to Timur from comment #22) > Looks like a duplicate of Bug 38575. But let's just CC it for now. It seems indeed a dup of it, an image anchored in a header which brings infinite loop in layout => page count increases endlessly. Any reason to not consider this one as a dup?
No. We can mark it. But it's a pity any of these wasn't resolved. *** This bug has been marked as a duplicate of bug 38575 ***
Fixed in 7.2+. LO opens 65 pages and MSO 66 pages (exact differences are not this bug). commit ba698a8561700f503cdd7a5cb0bc83d6eaf4222b Date: Fri May 21 08:16:39 2021 +0200 source 798b69087119c01a3b51e0bb3240ef35cfededeb prev fb5247bf587518eaa01cf5d54dceddf73827d740 author Daniel Arato (NISZ) <arato.daniel@nisz.hu> 2021-03-24 20:18:16 +0100 committer László Németh <nemeth@numbertext.org> 2021-05-21 08:00:33 +0200 commit 798b69087119c01a3b51e0bb3240ef35cfededeb (patch) tree a498de98b34bacf760b208d3cc650c2a2f68ae58 parent fb5247bf587518eaa01cf5d54dceddf73827d740 (diff) tdf#104254 sw DOCX import: fix text wrapping in headers I mark Fixed because this report was different from bug 104254. Thanks NISZ! Note: MSO-created DOC also opens, LO opens 68 pages and MSO 61 pages.
Yet another note - I set New again for remaining issue: fixed is original 66 pages file MSO 14 attachment 115772 [details] DOCX. not fixed shorter 3 page reproducer MSO 15 attachment 131068 [details] DOCX.
(In reply to Timur from comment #30) > Yet another note - I set New again for remaining issue: > fixed is original 66 pages file MSO 14 attachment 115772 [details] DOCX. > not fixed shorter 3 page reproducer MSO 15 attachment 131068 [details] DOCX. Hi Timur, Please, create a follow-up ticket instead. this issue is already long enough
3-page DOCX still blocks Writer in LO 7.3. But not if image removed from header. I'll just write that in bug 38575.
Reopen because fix was reverted.
I have read your blog for the first time, But, I enjoyed it so much while reading your forum. I am also a blogger for a few websites for this I am working on my new project such as https://www.unwedhousewifeblog.com/write-for-us I will come back to your website when you'll post a new post.
Dear Hkais, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
*** This bug has been marked as a duplicate of bug 160549 ***