Bug 81919 - UI: LO Start
Summary: UI: LO Start
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
(earliest affected) rc
Hardware: Other All
: medium normal
Assignee: Not Assigned
Whiteboard: BSA
Keywords: possibleRegression
Depends on:
Reported: 2014-07-30 15:35 UTC by bbaasstt
Modified: 2015-12-15 10:57 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description bbaasstt 2014-07-30 15:35:30 UTC
Problem description: 

I installed LO 4.30 fresh on several PCs with Windows XP or Windows 7. LO does not start on every PC. There is a grey background an nothing else. I needed to deintstall LO 4.30 und downgrade to 4.25. 4.25 is working properly. I am using LO for a long time. This is the first time for me to have such problems wit this program.
Operating System: All
Version: rc
Last worked in: release
Comment 1 tommy27 2014-08-02 22:26:21 UTC
have you tried the final release?
if this not working as well, try the portable release from winPenPack: http://www.winpenpack.com/main/download.php?view.1354
Comment 2 Adolfo Jayme Barrientos 2014-08-09 23:39:21 UTC
Perhaps you need to clear your profile. See https://wiki.documentfoundation.org/UserProfile#Windows
Comment 3 QA Administrators 2015-04-01 14:46:50 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INVALID
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team
Comment 4 QA Administrators 2015-05-06 14:21:05 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

-- The LibreOffice QA Team 

This INVALID Message was generated on: 2015-05-06

Warm Regards,
QA Team
Comment 5 Robinson Tryon (qubit) 2015-12-15 10:57:44 UTC
Migrating Whiteboard tags to Keywords: (possibleRegression)