Bug 84107 - CRASH: Attempting to open Draw
Summary: CRASH: Attempting to open Draw
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Draw (show other bugs)
(earliest affected) Master
Hardware: Other All
: high critical
Assignee: Not Assigned
Keywords: haveBacktrace, regression
Depends on:
Reported: 2014-09-19 21:25 UTC by Yousuf Philips (jay) (retired)
Modified: 2018-02-26 11:27 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:

linux backtrace (40.54 KB, text/plain)
2014-09-19 21:25 UTC, Yousuf Philips (jay) (retired)
registrymodifications.xcu (deleted)
2014-09-26 16:19 UTC, Yousuf Philips (jay) (retired)
console bt (15.25 KB, text/plain)
2014-10-05 13:38 UTC, Julien Nabet

Note You need to log in before you can comment on or make changes to this bug.
Description Yousuf Philips (jay) (retired) 2014-09-19 21:25:42 UTC
Created attachment 106567 [details]
linux backtrace

1) Open Start Center
2) Click Draw
3) Crash

Build ID: 510bb3fab28dffcdd5ff544b85063e8cc3d3f48e
TinderBox: Linux-rpm_deb-x86@45-TDF, Branch:master, Time: 2014-09-17_22:09:19
Comment 1 Julien Nabet 2014-09-20 11:46:45 UTC
Just for the record, on pc Debian x86-64 with master sources updated today, I don't reproduce this.
Comment 2 Yousuf Philips (jay) (retired) 2014-09-21 00:09:46 UTC
Just tested it again now and crash.

Build ID: be6acc2aff5fa7a39c9b3732f6616dd6125c2359
TinderBox: Linux-rpm_deb-x86@45-TDF, Branch:master, Time: 2014-09-20_13:36:35
Comment 3 Yousuf Philips (jay) (retired) 2014-09-21 02:09:44 UTC
It doesnt crash on the 09-16 build.

Build ID: aa888a88696f6864fd771c948d0831d53a206939
TinderBox: Linux-rpm_deb-x86@45-TDF, Branch:master, Time: 2014-09-16_19:38:50
Comment 4 Caolán McNamara 2014-09-26 10:27:44 UTC
It could be some particular configuration of windows in your config which is triggering this. Can you *move* .config/libreofficedev/ to e.g. ~/backupconfig and see if a restart after that works, if it does then tar up that backupconfig and attach it here
Comment 5 Yousuf Philips (jay) (retired) 2014-09-26 16:19:55 UTC
Created attachment 106925 [details]

Went through all the config files and see that this file is the culprit. Its sad that config files can crash libreoffice, but quite weird when the same config file doesnt crash a previous version.
Comment 6 Joel Madero 2014-09-28 06:26:26 UTC
I downloaded your registrymodification file and replaced mine - no crash. 

@Caolán - appropriate status here? WFM? NEW since it has a backtrace?
Comment 7 Julien Nabet 2014-10-05 13:38:22 UTC
Created attachment 107358 [details]
console bt

On pc Debian x86-64 with master sources updated today + registrymodifications.xcu I could reproduce the crash.

I attached bt with debug symbols
Comment 8 Björn Michaelsen 2014-11-28 09:42:15 UTC
(This is an automated message.)

LibreOffice development currently prioritizes bugs with the so called MAB (most annoying bugs) -- as this bug has not run through that process (including writing a short rationale for this bug being a candidate and other who are watching the tracker bug silently approving that rationale etc.) its priority is set to high. Note this is effectively no change in the urgency assigned to this bug, as we are currently not making a difference between high and highest and severity is untouched.

You can find out more about MABs and how the process works by contacting libreoffice qa on irc:


The QA wiki page also gives you hints on how to get in contact with the team (if IRC fails you, your next best choice is the mailing list):

Comment 9 Matthew Francis 2014-12-30 07:37:49 UTC
This crash goes away again somewhere in the range 2fff4927c4401f81b183883c94cb18d0b7806ca6..b11968e8bfcc1c4560427a9ca1d9e20a1075eb1b (October 13-14 2014, after the last reproduction)

As this came and went away again only on master, it doesn't seem worth tracking it down any further at this point. Closing as WORKSFORME
Comment 10 Yousuf Philips (jay) (retired) 2014-12-30 10:17:59 UTC
Confirmed that my submitted .xcu no longer causes a crash on master.

Build ID: e570cd7a293ceee175949dcc9656cdf776ae3c37
TinderBox: Linux-rpm_deb-x86@45-TDF, Branch:master, Time: 2014-12-12_18:49:54
Comment 11 Xisco Faulí 2018-02-26 11:27:25 UTC
The content of attachment 106925 [details] has been deleted