Created attachment 108627 [details]
Problem description: GensDataPro, a genealogy program (http://gensdatapro.ngv.nl/), can generate a socalled personal chart with the help of a template. The template calls various items of a person that is at that moment selected.
Steps to reproduce:
1. In GensDataPro start: uitvoer>Persoonskaart>Naar Slabloon
Current behavior:Writer crashes when the reuslting rtf file calls writer to start or if already started to show the result.
Expected behavior: Show the resulting rtf file
I can submit a backtrace and a copy of the template: perskaart.rtf
Open Office produces the output more or less correctly however without including the photo.
Created attachment 108628 [details]
rtf template from GensDataPro 18.104.22.168
What's your LO version? If not 4.3.2, could you test with this one since it's the last stable LO version?
You need to recreate a sample with some dummy data, which actually does cause the crash.
On pc Debian x86-64 with 22.214.171.124 LO Debian package, I don't reproduce this.
For the test, could you give a try to the prerelease 4.3.3 RC2, see http://www.libreoffice.org/download/libreoffice-fresh/?version=4.3.3 ?
Created attachment 108683 [details]
Backtrace with LO 126.96.36.199
I did install LO 188.8.131.52. This makes no difference in behaviour. When I run GensDataPro and do "uitvoer>persoonskaart>Naar Sjabloon" LO is started and susequently an error is displayed: "Algemene fout, Algemene invoer/uitvoer fout" That is: general error. general import/export error.
I prepared a new backtrace with the LO version now installed (184.108.40.206).
Please note that I cannot supply a sample document as this is generated by GensDataPro from a template (perskaart.rtf) that I already supplied.
I you need to repeat the process yourself please go to http://gensdatapro.ngv.nl/ and download the demo version. This comes with a genealogical data file that will allow you to repeat the process.
Please also note that this can not be done on a linux machine as GensDataPro is only available as a windows version.
Solved, I now put perskaart-metgfotos.rtf in the relevant output line and the thing worked as intended, tjhough without including the photo. That however is something for the GensDataPro programmer to solve I think.
Strange remains that with perskaart.rtf LO produces an error.
Once again, the file you have attached is not 'med fotos', it is COMPLETELY EMPTY except the placeholder. You need to generate a REAL file, with PHOTO and names so the crash could be reproduced.
The file will probably be found in the temporary directory in the RTF format. You can use Sysinternals' Process Explorer to find out the command line of soffice.bin file GensDataPro invokes, it contains the exact filename.
The point is that there is no file produced. I approached now also the programmer of GensDataPro. As I already let you know another template called perskaart-metgfotos.rtf actually did produce a persoonkaart however without attaching the photo. It may very well be that the source of the problem is not so much LO but rather the template perskaart.rtf.
I do not have any further information available.
If you want to try to reproduce the iisue plaese download the demoversion of GensDataPro and run this as I explained before.
Let's put this one to NOTOURBUG.
If it's not the case, don't hesitate to reopen this tracker.