Bug Hunting Session
Bug 86229 - LibO 4.3 impact on Windows Live Mail
Summary: LibO 4.3 impact on Windows Live Mail
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
4.3.0.3 rc
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: needsWindowsLiveMail
Keywords:
Depends on:
Blocks:
 
Reported: 2014-11-13 03:50 UTC by David Chambers
Modified: 2015-10-14 19:48 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description David Chambers 2014-11-13 03:50:08 UTC
Libre Office install modifies two Live Mail files. The impact on Live Mail is that the clipboard cannot be Pasted into a new email.

Work around. Make sure Libre Office is installed first, then install Windows Live mail.
Comment 1 Robinson Tryon (qubit) 2014-11-13 04:58:52 UTC
(In reply to David Chambers from comment #0)
> Libre Office install modifies two Live Mail files. The impact on Live Mail
> is that the clipboard cannot be Pasted into a new email.

Hi David,
Thanks for the bug report. Specifically which Live Mail files are being modified by LibreOffice?  (And what version of Windows are you using?)
Comment 2 David Chambers 2014-11-13 05:46:05 UTC
Using Windows 7 Pro 64b. Target is Windows Live Mail 2012. Cannot identify the files that Live mail uses and Libre Office wanted to change. The Libre install message only asked to shutdown two running processes of Live Mail so that the files could be changed.
Comment 3 tommy27 2015-03-07 09:22:54 UTC
what about LibO 4.4.1.2? is the conflict still there?
Comment 4 Robinson Tryon (qubit) 2015-03-07 21:37:05 UTC
(In reply to tommy27 from comment #3)
> what about LibO 4.4.1.2? is the conflict still there?

Status -> NEEDINFO
Comment 5 QA Administrators 2015-09-04 02:55:42 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team

This NEEDINFO message was generated on: 2015-09-03
Comment 6 QA Administrators 2015-10-14 19:48:39 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO

Message generated on: 2015-10-14