Bug 86732 - Libre installation fails while deploying
Summary: Libre installation fails while deploying
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
(earliest affected) release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
Whiteboard: needsWindows
Depends on:
Reported: 2014-11-26 09:38 UTC by SriJanani
Modified: 2015-09-04 03:00 UTC (History)
0 users

See Also:
Crash report or crash signature:

Installation error screenshot (224.30 KB, image/jpeg)
2014-11-26 09:38 UTC, SriJanani

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Description SriJanani 2014-11-26 09:38:13 UTC
Created attachment 110048 [details]
Installation error screenshot


Our team is pushing new release of Libre office version through SSCM and in few machines are unable to open libre office and getting the attached error. We reinstall the app and fix the problem, however we are curious to know why this issue happens.

Please advice.

Thank You,

Comment 1 Tim Lloyd 2014-12-30 22:33:37 UTC
not being a regular windows user I can only speculate but did the install fail? 

You mentioned SSCM, can you provide more details of the overall procedure pls? EG. How are you checking the success of each install?

Comment 2 Tim Lloyd 2014-12-30 22:33:59 UTC
and I'll change the status to needinfo pending a reply
Comment 3 QA Administrators 2015-07-18 17:35:12 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

This NEEDINFO message was generated on: 2015-07-18
Comment 4 QA Administrators 2015-09-04 03:00:29 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO
Message generated on: 2015-09-03