Draw suddenly shuts down while editing a one-A3 page file. I suppose adding pictures is the root cause, but cannot reproduce the bug with any image. Last event: I was adding a logo and moving it to proper location. Draw closed after move is done (no action).
Sometimes crashes, sometimes not, without any notice nor error message.
Thanks for any help!
(In reply to Jean-Luc GARNIER from comment #0)
> Draw suddenly shuts down while editing a one-A3 page file. I suppose adding
> pictures is the root cause, but cannot reproduce the bug with any image.
Hmm... could be related to some of our underlying image management problems (bug 47148).
> Last event: I was adding a logo and moving it to proper location. Draw
> closed after move is done (no action).
> Sometimes crashes, sometimes not, without any notice nor error message.
Hmmm, hmmm. One thing you can try to do is to run LibreOffice from the command line -- that will give you some sporadic debugging output, the last few dozen lines of which *might* give a clue as to what's causing a crash.
Please upload the A3 file that's causing Draw to crash. (If there's anything private in the file, please sanitize it before you upload it: https://wiki.documentfoundation.org/Sanitize)
Status -> NEEDINFO
(Please change the status back to UNCONFIRMED once you've provided an example file)
Created attachment 110672 [details]
Sanitized document for BUG87158
(In reply to Jean-Luc GARNIER from comment #2)
> Created attachment 110672 [details]
> Sanitized document for BUG87158
Thanks for your quick answer! I don't know how to start LibreOffice from the command line, can you please point me to the proper documentation?
Some additional information:
- I've uploaded a sanitized version of my drawing, but it's a sensitive document, so I've removed a lot of items and expect the buggy one was not removed in this process...
- Once all sensitive items were removed, I've saved the dwg with a new name... and Draw immediately crashed!
- I'm using some custom fonts throughout the drawing (eurofurence bold): could this be another reason for the weird behavior?
Thanks again for your help!
I can resave attached file without crash. I can add graphics into file and move them without crash. LO 184.108.40.206, win7
(In reply to raal from comment #4)
> I can resave attached file without crash. I can add graphics into file and
> move them without crash. LO 220.127.116.11, win7
Great, same configuration! How can I start in command line mode? Maybe some debug info would lead to fixing my system and not the software... ;-)
> Great, same configuration! How can I start in command line mode? Maybe some
> debug info would lead to fixing my system and not the software... ;-)
Start -> cmd (or from Start-Programs- Accessories-Command line)
C:\Program Files\LibreOffice 4\soffice.exe
adapt the path to your installation of the LibreOffice software
You can also try this with a regular GUI session: https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg
Marking this as NEEDINFO as the current information is not enough to reproduce.
If you could try to get some output from command line or even get a backtrace using these instructions: https://wiki.documentfoundation.org/Development/How_to_debug
You could jump into the QA channel and try to get 1 on 1 help if you'd like :)
Once more is provided please set to UNCONFIRMED. Thanks!
Dear Bug Submitter,
This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.
For more information about our NEEDINFO policy please read the wiki located here:
If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.
Thank you for helping us make LibreOffice even better for everyone!
This NEEDINFO message was generated on: 2015-07-18
Unable to catch the bug again, maybe some update fixed it...
Ok, I guess you are using 4.4 now. I'll set to WFM. If the problem returns, it can be set back to UNCONFIRMED.