My server uses an USB printer connected to a Ubuntu 14.04 LTS shared with CUPS.
Clients are Windows 8 pro machines. The USB printer has been configured using IPP assistant on clients.
When the Ubuntu 14.04 is on, no probleme using Calc on Windows 8
Your interface sent my report before i finish it. So please consider this as my primary report on the bug.
I have a Ubuntu 14.04 LTS with an USB printer connected and shared with CUPS.
Clients are Windows 8 pro. The USB printer has been configured using IPP assistant on windows clients and urls like http://IP_UBUNTU:631/PRINTER_NAME.
When the Ubuntu 14.04 is on, no problems at all : LO Calc open files normally.
But when the Ubuntu 14.04 is off (awake), LO Calc searches the IPP printer before opening the document : the LibreOffice window remains white, and after 1-2mn, the document finally opens... Of course, for a professionnal use, this behaviour is very annoying.
(In reply to contact from comment #1)
> When the Ubuntu 14.04 is on, no problems at all : LO Calc open files
> But when the Ubuntu 14.04 is off (awake), LO Calc searches the IPP printer
Just to clarify, the "Off" state is when the printserver is powered off, or some other state? (suspend, hibernate, etc..?)
In the Off state, can you ping the printserver or interact with it at all?
Status -> NEEDINFO
(*Please change status -> UNCONFIRMED after you reply. Thanks!)
"Off" is the state when then Ubuntu 14.04 LTS hibernates so the CUPS server can't respond to any request and so the ping.
When it happens, LibreOffice Calc on the windows clients have this annoying bug when opening documents : they wait the IPP server online, and have a long timeout when the server is not. I haven't notice this behaviour on LibreOffice Writer.
Dear Bug Submitter,
This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.
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If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.
Thank you for helping us make LibreOffice even better for everyone!
This NEEDINFO message was generated on: 2015-07-18
Dear Bug Submitter,
Please read this message in its entirety before proceeding.
Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):
a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present
b) Provide easy to reproduce steps – the simpler the better
c) Provide any test case(s) which will help us confirm the problem
d) Provide screenshots of the problem if you think it might help
e) Read all comments and provide any requested information
Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue.
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Message generated on: 2015-09-03