Bug 88525 - Installation of LibreOffice 4.3.6.1 failed; request 4.3.5.1 msi
Summary: Installation of LibreOffice 4.3.6.1 failed; request 4.3.5.1 msi
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
4.3.6.1 rc
Hardware: x86 (IA32) Windows (All)
: high blocker
Assignee: Not Assigned
URL:
Whiteboard: needsWindows
Keywords:
Depends on:
Blocks:
 
Reported: 2015-01-17 08:51 UTC by Gibey
Modified: 2015-01-18 20:03 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Installation screenshot LO 4.3.6.1 (51.04 KB, image/jpeg)
2015-01-17 20:33 UTC, Gibey
Details
Error 1714 (16.64 KB, image/jpeg)
2015-01-17 20:35 UTC, Gibey
Details

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Description Gibey 2015-01-17 08:51:23 UTC
LibreOffice_4.3.5.1_Win_x86 need during install of LibreOffice 4.3.6.1
Comment 1 Robinson Tryon (qubit) 2015-01-17 10:01:44 UTC
(In reply to Gibey from comment #0)
> LibreOffice_4.3.5.1_Win_x86 need during install of LibreOffice 4.3.6.1

Hi Gibey,
I'm not really sure if you're running into a bug or just need technical support.

Here's a link to the 4.3.5.1 files for Windows:
http://downloadarchive.documentfoundation.org/libreoffice/old/4.3.5.1/win/x86/

Could you please explain what problem you're having?

Status ->  NEEDINFO

(Please change status back to UNCONFIRMED after you reply. Thanks!)
Comment 2 Gibey 2015-01-17 12:35:42 UTC
During the installation,ask for LibreOffice_4.3.5.1_Win_x86.msi file, that's unusual.
This message does not appear with installation of LO 4.3.5.2
Comment 3 Gibey 2015-01-17 20:33:27 UTC
Created attachment 112403 [details]
Installation screenshot LO 4.3.6.1
Comment 4 Gibey 2015-01-17 20:35:28 UTC
Created attachment 112404 [details]
Error 1714
Comment 5 Buovjaga 2015-01-18 07:14:41 UTC
Not happening here. Win 7 64-bit, got 4.3.6.1 from here http://dev-builds.libreoffice.org/pre-releases/win/x86/
Comment 6 Robinson Tryon (qubit) 2015-01-18 07:34:05 UTC
(In reply to Gibey from comment #2)
> During the installation,ask for LibreOffice_4.3.5.1_Win_x86.msi file, that's
> unusual.
> This message does not appear with installation of LO 4.3.5.2

Hmm... so what happens if you install 4.3.5.2 over 4.3.5.1? Can you then install 4.3.6 without error?

And if you completely remove 4.3.5.1/4.3.5.2 from the computer, can you install 4.3.6 without error?

Status -> NEEDINFO
Comment 7 Buovjaga 2015-01-18 07:41:42 UTC
Oh yes, I had completely removed 4.4 rc2 before installing.
Comment 8 Gibey 2015-01-18 08:10:02 UTC
Hmm... so what happens if you install 4.3.5.2 over 4.3.5.1? Can you then install 4.3.6 without error?

No problem, i am LO 4.3.5.2

And if you completely remove 4.3.5.1/4.3.5.2 from the computer, can you install 4.3.6 without error?

I try
Comment 9 Gibey 2015-01-18 08:11:21 UTC
Hmm... so what happens if you install 4.3.5.2 over 4.3.5.1? Can you then install 4.3.6 without error?

The problem persist, i have LO 4.3.5.2 installed 

And if you completely remove 4.3.5.1/4.3.5.2 from the computer, can you install 4.3.6 without error?

I try ...
Comment 10 Gibey 2015-01-18 13:07:58 UTC
And if you completely remove 4.3.5.1/4.3.5.2 from the computer, can you install 4.3.6 without error?

I remove  completely LO 4.3.5.2. After that no problem for installing LO 4.3.6.1.

I don't understand !
Comment 11 Robinson Tryon (qubit) 2015-01-18 20:03:59 UTC
(In reply to Gibey from comment #10)
> And if you completely remove 4.3.5.1/4.3.5.2 from the computer, can you
> install 4.3.6 without error?
> 
> I remove  completely LO 4.3.5.2. After that no problem for installing LO
> 4.3.6.1.
> 
> I don't understand !

Looks like there was some issue with install/uninstall of the 4.3.5 build, and the 4.3.6.1 installer wanted that to be cleaned up before it installed the latest version.

Status -> RESOLVE WORKSFORME

If you see a repeat of the same messages when upgrading, or see the same problem with the 4.3.6.1 installer on a separate computer, please change status back to UNCONFIRMED. Thanks!