The upgrade to 5.0.6 claims that it has insufficient rights and offers to abort installation. This is nonsense, because I start the upgrade from my administrator account. Retry gets me into the same situation, so the only thing I can do is Abort. After this, LibreOffice no longer works. Because this had already happened with one of the last upgrades of LibreOffice 4, I always take the precaution of logging in with administrator rights, and make a restore point before starting the upgrade. This time, however, this did not help: after restoring, LibreOffice still didn't work. I needed to reinstall 5.0.5. In conclusion, the 5.0.6 upgrade is not only useless (can't be installed), it is also dangerous, because of the extended damage it causes not only to the installed program, but also to the restore information of Windows 10. In my opinion this is a deep rooted bug in your upgrade software: it already happened once in one of the last upgrades of version 4. At the time I had another computer and Windows 8.1. So this is not something caused by a situation on my present computer.
Can't comment on your issue as this is not the norm. So, lets get you back functional. Please uninstall via APPWIZ.CPL or a utility if your prefer. Also, make a back-up of your LibreOffice user profile--%APPDATA%\LibreOffice (or rename it), to restore MRU and settings just copy the registrymodifications.xcu into your new profile. After uninstall. Run a registry edit session and remove LibreOffice HKCU\SOFTWARE\The Document Foundation and also check for and remove HKLM\SOFTWARE\LibreOffice and HKLM\SOFTWARE\The Document Foundation With everything LibreOffice uninstalled and the registry cleaned perform a new clean LibreOffice installation. Pull the MSInstaller package from here: http://downloadarchive.documentfoundation.org/libreoffice/old/ From the 5.0.06.3 build select your preferred flavor (32-bit or 64-bit). But, you might consider the 5.1.3.2 (or even the 5.1.4.1 build). Any case verify the HASH values from the details tab, against the downloaded .MSI package. Run a command prompt "Run as Administrator" and issue the CLI command to install: "msiexec.exe /i LibreOffice_5.0.6.3_Win_x64.msi" adding the "/L*v install.log" if you suspect trouble and need to capture a full log the installation. Might be a good idea anyway, as we'll need that verbose log should you continue to have trouble with an install. Do that and post back clearing the NEEDINFO to UNCONFIRMED.
p.s. for the NEEDINFO we also need details of your Windows OS and your graphics card. Details as shown in the msinfo32.exe -- top dozen lines from Summary and the Display section. Thanks.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20170131
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20170301
For your information, I have just installed 5.2.7.2 with no problem from a non-administrator account on two computers. The problem seems to have disappeared. Thanks for taking care of this. Jean-Pierre Kent