Created attachment 125907 [details] screenshot.png Downstream report: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1596252 When attempting to save a blank Writer document to a Ubuntu 16.04 samba share it notes: The folder contents could not be displayed The name:1.2198 was not provided by any .service files Abiword, and other programs don't have a problem saving to the share. apt policy samba samba: Installed: 2:4.3.9+dfsg-0ubuntu0.16.04.2 Candidate: 2:4.3.9+dfsg-0ubuntu0.16.04.2 Version table: *** 2:4.3.9+dfsg-0ubuntu0.16.04.2 500 500 http://us.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu xenial-security/main amd64 Packages 100 /var/lib/dpkg/status 2:4.3.8+dfsg-0ubuntu1 500 500 http://us.archive.ubuntu.com/ubuntu xenial/main amd64 Packages ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: libreoffice-writer 1:5.1.3-0ubuntu1 ProcVersionSignature: Ubuntu 4.4.0-24.43-generic 4.4.10 Uname: Linux 4.4.0-24-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 CurrentDesktop: GNOME-Flashback:Unity Date: Sat Jun 25 21:09:00 2016 InstallationDate: Installed on 2015-12-18 (190 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) SourcePackage: libreoffice UpgradeStatus: Upgraded to xenial on 2016-01-20 (157 days ago)
V Stuart Foote, please do not change the status from New.
Sorry, that is not our QA process on LibreOffice. This is an UNCONFIRMED issue--moving it to NEW status would signify that someone other than the OP has confirmed it. That is not the case so setting accordingly. Rather, please stop setting your own BZ reports as NEW as you seem to be in the habit of doing routinely--it does not help anything.
V Stuart Foote, as per the LibreOffice QA documentation https://wiki.documentfoundation.org/QA/BugTriage the conditions for UNCONFIRMED you mentioned aren't documented. Despite this, the documented criteria for NEW has already been met: >"NEW: Confirmed bug, all information necessary is there" As I am member of LibreOffice QA, I'll mark myself the QA Contact for this to help clear up this confusion.
Hi Christopher, Thanks for reporting the bug here! If I'm not mistaken, it is confirmed with the Ubuntu packages. Would it make sense to have it confirmed with TDF LibreOffice builds too? Is it only a problem with Writer documents? (I would expect it to be more generic.) Is the problem new with Ubuntu 5.1.3.1? Ciao - Cor
Cor Nouws, thanks for the quick response. >"If I'm not mistaken, it is confirmed with the Ubuntu packages." Yes. To clarify, Ubuntu 16.04 samba server, with Ubuntu 16.04 client connecting to it. >"Would it make sense to have it confirmed with TDF LibreOffice builds too?" I tested TDF build 5.1.4.2 on the same Ubuntu 16.04 machine that is hosting the samba server, ensuring I mounted the drive, and saving as a remote connection and no issue. Also, I tested Windows 10 with MASTER (5.3.0.0) and no problems. >"Is it only a problem with Writer documents? (I would expect it to be more generic.)" I tried with Calc, and experienced the same problem. >"Is the problem new with Ubuntu 5.1.3.1? Ciao - Cor" I recall saving LO files to an older version of a samba share from a prior version of Ubuntu and LibreOffice. Despite this, it would appear a change from 5.1.3.1 to 5.1.4.2 fixed this issue. Would you have any insight towards this?
Christopher, (In reply to Christopher M. Penalver from comment #3) > V Stuart Foote, as per the LibreOffice QA documentation > https://wiki.documentfoundation.org/QA/BugTriage the conditions for > UNCONFIRMED you mentioned aren't documented. > 6. UNCONFIRMED: This is the status given to all new bugs that have not gone through triage process. Note that such bug might be also in NEEDINFO state. Here the "triage process" means LibreOffice, if it had been more broadly reviewed on launchpad maybe direct to NEW. But not by you alone. Sorry. > Despite this, the documented criteria for NEW has already been met: > >"NEW: Confirmed bug, all information necessary is there" > > As I am member of LibreOffice QA, I'll mark myself the QA Contact for this > to help clear up this confusion. No confusion. QA team courtesies aside, you're still missing the point--yes I read the Ubuntu launchpad.net report, if not confirmed by any but you--is it a bug? Don't believe so... Otherwise glad that issue with PPA 5.1.3-0ubuntu1 build seems to be corrected for you testing the libreoffice.org 5.1.4.2 DEB packaged build. Just looked and the 5.1.4-0ubuntu1 on PPA looks to be available--you'll want to recheck with that. Stuart =-=-= SMB looks to be very dependent on DE choices. Have you had a read of related earlier issues with LibreOffice connections to SMB resources via vfs and gio? https://bugs.documentfoundation.org/show_bug.cgi?id=49776#c6 https://bugs.documentfoundation.org/show_bug.cgi?id=67527#c59
V Stuart Foote, thanks for the follow up. >"6. UNCONFIRMED: This is the status given to all new bugs that have not gone through triage process. Note that such bug might be also in NEEDINFO state. Here the "triage process" means LibreOffice," The documentation was pretty clear on this. >"if it had been more broadly reviewed on launchpad maybe direct to NEW. But not by you alone. Sorry." Again, your interpretation is not documented. If your belief is a condition that should be documented, then please update it to clarify. Otherwise, it is confusing, contradictory, and irritating for those who come to a different interpretation. >"No confusion. QA team courtesies aside, you're still missing the point--yes I read the Ubuntu launchpad.net report, if not confirmed by any but you--is it a bug? Don't believe so..." To advise, just because someone else hasn't attempted to reproduce the problem, doesn't make it any less of a bug. However, if one is intending to be as helpful as possible, they would engage the triage process and attempt a reproduction of the issue. >"Otherwise glad that issue with PPA 5.1.3-0ubuntu1" I never said the issue was reproduced in a PPA. The version used to reproduce was the default. >"SMB looks to be very dependent on DE choices. Have you had a read of related earlier issues with LibreOffice connections to SMB resources via vfs and gio? https://bugs.documentfoundation.org/show_bug.cgi?id=49776#c6 https://bugs.documentfoundation.org/show_bug.cgi?id=67527#c59" I'm using gnome-session-flashback with the libreoffice-gnome package installed. So, #67527 doesn't appear to apply here. Regarding #49776, different symptoms, and a much older version, so appears not related.