Bug 100745 - Calc not opening documents & freezing.
Summary: Calc not opening documents & freezing.
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
5.1.4.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard: Probably NOTABUG: GTK
Keywords:
Depends on:
Blocks:
 
Reported: 2016-07-03 21:37 UTC by Mohamed
Modified: 2017-12-04 12:39 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


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Description Mohamed 2016-07-03 21:37:30 UTC
I am using libreoffice version 5.1.4.2 on Ubuntu 14.04 LTS. It worked perfectly well yesterday and today it doesn't. I have completely uninstalled it an reinstalled. Everything works except for calc. When I try to open a spreadsheet/excel file it greys out and freezes. At the bottom left hand corner it says "calculating". It just hangs there. Now when I run Writer or Impress, they work fine, but after trying to run Calc, they too do not open.I have to re-boot to get Write and Impress to work. When I rebooted and tried to run Calc from the command line (using localc), I got the following error messages:

** (process:2962): WARNING **: require a newer gtk than 3.10 for theme expectations
(soffice:2962): Gdk-WARNING **: gdk_window_set_icon_list: icons too large

I hesitate to upgrade to a later version of gtk as I read somewhere that it does not work well with the unity desktop. I have read that it breaks the unity desktop.

The error messages came up once only and have since not appeared. I have since installed OpenOffice as I was desperate and had work to do. OpenOffice works fine


LibreOffice was installed via the Synaptic Package Manager
Comment 1 Joel Madero 2016-07-04 03:34:27 UTC
Is it a specific spreadsheet or any spreadsheet? If it's a specific one, we need it attached here to look at it. Also try resetting your profile: https://wiki.documentfoundation.org/UserProfile


Setting to NEEDINFO - please answer the above and then set to UNCONFIRMED. Thanks
Comment 2 Mohamed 2016-07-07 16:02:49 UTC
Sorry for the late response. The problem exists with all spreadsheets irrespective of size. I have tried resetting my profile. I have also completely deleted the contents of the .config folder. I have in the interim installed OpenOffice which is working fine.
Comment 3 Buovjaga 2016-07-16 17:29:43 UTC
Have you considered upgrading to Ubuntu 16.04?
Comment 4 pizdec 2016-10-15 02:45:22 UTC Comment hidden (off-topic)
Comment 5 Buovjaga 2016-10-15 10:21:40 UTC Comment hidden (off-topic)
Comment 6 Carlos 2017-04-04 15:45:57 UTC Comment hidden (obsolete)
Comment 7 QA Administrators 2017-10-30 10:54:32 UTC Comment hidden (obsolete)
Comment 8 QA Administrators 2017-12-04 12:39:29 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20171204