Bug 101085 - Error code Err:509 not useful as feedback for invalid input
Summary: Error code Err:509 not useful as feedback for invalid input
Status: RESOLVED DUPLICATE of bug 79397
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
5.1.4.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2016-07-23 11:10 UTC by Thomas Pfeiffer
Modified: 2016-07-25 05:30 UTC (History)
1 user (show)

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Description Thomas Pfeiffer 2016-07-23 11:10:56 UTC
Real-world scenario: My uncle (who does not usually use spreadsheet applications) used Calc for a mostly textual table (I know that is not what it's made for, but lots of people do that). Not knowing that "=" triggers formula mode, he used "=" for "is", then typed words, left the cell and got "Err:509" as feedback.
He had no idea what that meant, and he is not used to googling for error codes.

I don't know whether a more explanatory feedback would have helped him in this specific scenario, but something like "The formula you entered is incomplete" would have been a lot more helpful than an error code. Error codes may be useful for support staff, but not as feedback to the user (and this is an error which is easily fixable by the user if they are clearly informed of the problem.
Comment 1 Aron Budea 2016-07-25 05:30:10 UTC
There is a description in the status bar, even though it's not very easy to notice. The feedback on errors could certainly be made more user friendly, so I'm going to refer to an older enhancement request I found on this topic.

*** This bug has been marked as a duplicate of bug 79397 ***