Bug 101139 - error bad_function_call window crashes Impress slide show mode
Summary: error bad_function_call window crashes Impress slide show mode
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
5.1.4.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: wantBacktrace
Depends on:
Blocks:
 
Reported: 2016-07-26 18:37 UTC by Gustavo Cruz
Modified: 2017-06-28 12:34 UTC (History)
5 users (show)

See Also:
Crash report or crash signature:


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Description Gustavo Cruz 2016-07-26 18:37:04 UTC
Every time I click on slide show or press F5 Impress crashes and shows a fatal error window saying bad_function_call, does someone know how to solve the problem? I'm using LibreOffice 5.1 and Ubuntu 14.04. Thanks.
Comment 1 Julien Nabet 2016-07-26 20:17:58 UTC
Does it happen on a brand new file or with some specific files only?
Do you reproduce this after having renamed your LO directory file? (see https://wiki.documentfoundation.org/UserProfile#GNU.2FLinux)

Could you attach an example file by using this link? (https://bugs.documentfoundation.org/attachment.cgi?bugid=101139&action=enter)
Comment 2 Gustavo Cruz 2016-07-26 21:22:10 UTC
(In reply to Julien Nabet from comment #1)
> Does it happen on a brand new file or with some specific files only?
> Do you reproduce this after having renamed your LO directory file? (see
> https://wiki.documentfoundation.org/UserProfile#GNU.2FLinux)
> 
> Could you attach an example file by using this link?
> (https://bugs.documentfoundation.org/attachment.
> cgi?bugid=101139&action=enter)

It happens all the time with any file.

After changing the name of the user folder the problem persist.

What do you mean with an example file?
Comment 3 Julien Nabet 2016-07-26 21:42:50 UTC
(In reply to Gustavo Cruz from comment #2)
> (In reply to Julien Nabet from comment #1)
> > ...
> 
> It happens all the time with any file.
> 
> After changing the name of the user folder the problem persist.
> 
> What do you mean with an example file?
If you reproduce this with any file, you don't need to upload any file.
Since I don't have more question, I put it back to UNCONFIRMED.
Comment 4 Gustavo Cruz 2016-07-27 18:38:37 UTC
Not elegant solution. I gave up on LibreOffice 5.1, uninstalled it, installed 5.06 and this version works, no problem with the slide show.
Comment 5 Aron Budea 2016-07-27 21:38:42 UTC
Gustavo, it wasn't a solution, UNCONFIRMED status simply means that the issue wasn't reproducible by others, yet.

I also tried with LibreOffice 5.1.4.2 (x86) / Ubuntu 14.04 (x86), by creating a minimal, 2-slide presentation with random text, and didn't get any errors during slideshow.
Note that this doesn't mean there's no issue, just that it could depend on some yet unknown factors.

The suggestion listed under "Graphics-related issues (OpenGL)" here might be worth a try, if OpenGL rendering is enabled in LibreOffice for you:
https://wiki.documentfoundation.org/QA/FirstSteps
Comment 6 Kumāra 2016-10-28 03:29:31 UTC
I persistently experience crashes on 5.1.5 and 5.2.2 (Win64bit). The only presentation files that don't cause crashes for me are those without special slide transition and custom animation effects. Moving to next slide w/o any special transition and the Appear effect are ok. Anything special causes LO to crash (and restart on 5.2.2). No error message (maybe because the OS is different.)

I've downgraded to 5.0.6.3. Some effects still don't work correctly, but at least no crashes.
Comment 7 Buovjaga 2016-11-15 08:27:47 UTC
Gustavo: did your "any file" presentations contain particular slide transitions or custom animations? Please also test with LibO 5.2.

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Comment 8 QA Administrators 2017-05-31 10:50:56 UTC Comment hidden (obsolete)
Comment 9 QA Administrators 2017-06-28 12:34:13 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170628