Steps: 1) Start JAWS 2) Open Writer 3) Close LO 4) Windows opens a 'LO has stopped working' dialog saying the faulty module name is vcllo.dll Tested on Windows 7 with 5.3 master x86@42 from 08-29
Crashes on 5.2.1 as well but doesnt startup afterwards to send in backtrace to server. @Stuart, @am_dxer: you by chance have JAWS or know someone with it?
(In reply to Yousuf Philips (jay) from comment #1) > Crashes on 5.2.1 as well but doesnt startup afterwards to send in backtrace > to server. > > @Stuart, @am_dxer: you by chance have JAWS or know someone with it? Sorry, no seat of JAWS. I'll have to check with our Accessibility services folks to find a system that I can get sysadmin permissions on and set up WinDbg and a LibreOffice install. Of course with no Symbols--not sure how useful the StackTrace would be. @Kendy, can you give TB39 a nudge?
How does JAWS interact with LO?
Hi Yousuf, Could you please obtain a backtrace for the crash?
(In reply to Xisco Faulí from comment #4) > Hi Yousuf, > Could you please obtain a backtrace for the crash? Hi Jay, Any update here?
Created attachment 137524 [details] backtrace (In reply to Xisco Faulí from comment #5) > Any update here? Here is a backtrace from 5.4.2 and Jaws 17.
hello Jay, is this issue still reproducible in master ?
Bug not reproducible in version.Version:6.3.Hardware:all
(In reply to daniel from comment #8) > Bug not reproducible in version.Version:6.3.Hardware:all Hello Jay, Could you please try to reproduce it with a master build from http://dev-builds.libreoffice.org/daily/master/ ?
Dear Yousuf Philips (jay) (retired), This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear Yousuf Philips (jay) (retired), Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp