Bug 103085 - Should check if LibreOffice has enough file permissions on temporary and backup directories on startup
Summary: Should check if LibreOffice has enough file permissions on temporary and back...
Status: NEW
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
Inherited From OOo
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-10-10 10:29 UTC by David Abián
Modified: 2024-01-28 03:50 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description David Abián 2016-10-10 10:29:37 UTC
Description:
LibreOffice seems not to be checking out that it has the corresponding r/w permissions over the directories for temporary files and for backups. This should be checked out on startup, before working on any file.

In my case, LibreOffice didn't had those permissions (write permissions over /tmp/) and, when LibreOffice Writer crashed, a backup couldn't be saved. I lost all my work. This shouldn't happen more times, it's really bad for health. ;-)

Steps to Reproduce:
1. Open LibreOffice having configured a path without write permissions as the directory for temporary files.

Actual Results:  
This situation is not noticed and you start working on your files.

Expected Results:
A message appears telling you that LibreOffice has no permissions to work with the defined directory for temporary files, and suggesting that you change the path as soon as possible.


Reproducible: Always

User Profile Reset: No

Additional Info:


User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0
Comment 1 Thomas Hackert 2016-10-10 11:24:11 UTC
Hi David, *,
thank you for reporting this bug :) I can confirm your bug with

OS: Debian Testing AMD64

and have tested it with several LO versions back to

OpenOffice.org: 3.2.0
OOO320m11 (Build:9483)
(my oldest installed OOo version)

so setting this bug to new and version to "Inherited From OOo"

Steps to reproduce:

1. create a directory as root (e.g. "mkdir /tmp/test")
2. start LO
3. Go to "Tools - Options - LibreOffice - Paths" and change "Temporary files" to /tmp/test"
4. close LO
5. start LO again
6. press <Ctrl>+<N>
7. Write something (e.g. "Test")
8. press <Ctrl>+<S>
9. enter a file name for this file
10. press <Enter>

You will see a message
<quote>
Error saving the document Untitled1:
Write Error.
The file could not be written.
</quote>

HTH
Thomas.
Comment 2 QA Administrators 2017-10-23 14:08:01 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2019-12-03 13:53:32 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2021-12-03 04:21:13 UTC
Dear David Abián,

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/

If the bug is present, please leave a comment that includes the information from Help - About LibreOffice.
 
If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice.

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not 
appropriate in this case)


If you want to do more to help you can test to see if your issue is a REGRESSION. To do so:
1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug
3. Leave a comment with your results.
4a. If the bug was present with 3.3 - set version to 'inherited from OOo';
4b. If the bug was not present in 3.3 - add 'regression' to keyword


Feel free to come ask questions or to say hello in our QA chat: https://web.libera.chat/?settings=#libreoffice-qa

Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-UntouchedBug