Description: When a .doc document is being opened while the Mac is switched to an external monitor, the LibreOffice is trying to load, but can’t and is hanging until not force switched off. This problem now doesn’t arise without the external display. I upgraded the MacOS and the LIBRE office recently. On previous Libre (4.4 or something) + MacOS 9.1.4?? I didnt have the problem. Actual Results: crashes Expected Results: should start normally Reproducible: Always User Profile Reset: No Additional Info: User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12) AppleWebKit/602.1.50 (KHTML, like Gecko) Version/10.0 Safari/602.1.50
Created attachment 127965 [details] my computers characteristics
Created attachment 127966 [details] LibreOffice version
@Vladimir : unfortunately, I can not reproduce with LO 5212 on OSX Sierra 10.12 MBPro Late 2013 connected to external 27" Apple Thunderbolt display. Please provide the hardware details of your external monitor and the resolution at which it is running. If it is only a particular DOC document that is causing the problem, please attach said document to this bug report, or if confidentiality is your concern, anonymise the data in the document and then upload it. Setting to NEEDINFO, please set back to UNCONFIRMED once you have provided all of the requested information.
Created attachment 127968 [details] my monitor
Created attachment 127969 [details] This is how the OpenOffice looks when opening a .doc
Created attachment 127970 [details] The very normal document i try to open
I have just reproduced the crash again ...
@Vladimir : your document opens just fine for me on MBPro 15", with external 27" Thunderbolt display. It could be that you are experiencing the same bug as bug 100994 in which integrated graphics chips, such as the Intel Iris HD 4000 you have, cause LibreOffice to crash.
@Vladimir : your Macbook should have a dedicated graphics card/circuit as well. If you can try and activate it, and then try LibreOffice again, the problem might (and I say perhaps) go away.
I'm marking this as a DUPLICATE of bug 100994 *** This bug has been marked as a duplicate of bug 100994 ***
OK, what and where do I have to change to avoid a crash next time? thanks
@Vladimir : judging by the comments on the other bug report, you might try setting your colour space in the Monitor set up to Default RGB instead of the monitor-specific colour space. Other than that, if you really do only have one graphics card, then you might be stuck. Some people seem to have had success in starting LibreOffice by entering the package structure of the app bundle (right mouse button click on the LO application, click on Contents and then navigate to the soffice binary file and double-click on that.