Bug 103754 - Ingratement help msi version 5.2.3.3 shows 5.2.2.2 version in installed programs
Summary: Ingratement help msi version 5.2.3.3 shows 5.2.2.2 version in installed programs
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Localization (show other bugs)
Version:
(earliest affected)
5.2.3.3 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-11-07 10:42 UTC by Gil-s
Modified: 2017-06-28 12:34 UTC (History)
1 user (show)

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Description Gil-s 2016-11-07 10:42:57 UTC
Description:
Ingratement help msi version 5.2.3.3 shows 5.2.2.2 version in installed programs.

This is a problem cause i  use wpkg for updates, this makes a loop, and re-installs 5.2.3.3 version each time.

Steps to Reproduce:
1.install LibreOffice_5.2.3_Win_x64_helppack_fr.msi for example
2.when finished, go to programs in control panel and verify version...
3.

Actual Results:  
version 5.2.3.3 is show

Expected Results:
version 5.3.3.3 is installed


Reproducible: Always

User Profile Reset: No

Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
Comment 1 Aron Budea 2016-11-08 02:33:52 UTC
I assume you meant 5.2.2.2 is shown, and 5.2.3.3 would be expected.
(below "Actual Results" there's 5.2.3.3, below "Expeected Results" there's 5.3.3.3)

I tried it with the French help pack downloaded from the site, but it does say 5.2.3.3 in Control Panel / Programs and Features after installing.

Did you upgrade from 5.2.2.2? Did you try uninstalling and reinstalling 5.2.3.3 help pack?
Comment 2 Gil-s 2016-11-08 08:06:18 UTC
First i upgraded from 5.2.2.2 to 5.2.3.3. the version still shown 5.2.2.2.

After uninstalling 5.2.2.2 and installing 5.2.3.3, the result was correct.

I'm confused  :-(
Comment 3 Aron Budea 2016-11-10 21:17:19 UTC
I tried out what happened if I first installed 5.2.2.2 help pack, and then upgraded to 5.2.3.3, but it correctly showed as version 5.2.3.3 among installed programs.
Comment 4 QA Administrators 2017-05-31 10:51:31 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2017-06-28 12:34:41 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170628