Description: After opening a Draw document, I left it open on the desktop (and gone away) for 3 hours (maybe more). Upon my return, I tried to close the document. LibreOffice gave me an unrecoverable exception error and stopped. To get out from it, I have to use the CTRL-ALT-DEL and select the process to stop it. I did it several times. Upon reopening the document, LibreOffice said to me that the file was corrupted and it have to RECOVER the document. Steps to Reproduce: 1.open a drawing 2.leave it open and let the screensaver activates, wait several hours 3.come back and try to close the document Actual Results: LibreOffice DRAW will crash Expected Results: I expect the document to be closed flawlessy. Reproducible: Always User Profile Reset: No Additional Info: User-Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36
Have you reproduced this yourself or was it a one time thing? Can you manage to freeze Draw every time you follow you're own repro steps? A one time crash isn't usually very useful for confirming and fixing issues.
It does not ask you to send a crash report?
No, I do have to *STOP* the program, as I said, using the task manager.
@distefanom: do you still encounter this problem with current stable versions 5.4 or 6.0 ? Status set to NEEDINFO, please set it back to UNCONFIRMED once requested informations are provided. Best regards. JBF
(In reply to distefanom from comment #3) > No, > I do have to *STOP* the program, as I said, using the task manager. Ok, so no crash, only freeze; changed summary accordingly. Best regards. JBF
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20190111
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20190321