Bug 104170 - LibreOffice displays a blank window when launched instead of the main page or file being opened
Summary: LibreOffice displays a blank window when launched instead of the main page or...
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.2.3.3 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
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Depends on:
Blocks:
 
Reported: 2016-11-25 18:00 UTC by Martin Terry
Modified: 2017-07-05 09:10 UTC (History)
2 users (show)

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Description Martin Terry 2016-11-25 18:00:46 UTC
Ever since I upgraded to LO ver 5.2.3.3 a few weeks ago I have had an intermittent problem launching LO. If I launch LO from the Win 10 desktop icon or start menu it displays a blank window with just "LibreOffice" on the top line. If I try to launch by opening a document or a spreadsheet it again opens a totally blank window with just the file name on the top line. I have been able to fix it using the repair option in Win control panel programs app and then it opens correctly with the LO splash screen with a big green 5 for version 5. But after a while the launch problem comes back. About 2 weeks ago I uninstalled LO and reinstalled 5.2.3.3. It was ok until today when the problem has come back and it looks like I will have to uninstall and reinstall LO again. Help.
Comment 1 m_a_riosv 2016-11-25 23:16:49 UTC
Please try resetting the user profile, sometimes solves strange issues.
https://wiki.documentfoundation.org/UserProfile
Usually it's enough renaming/deleting the file "user/registrymodifications.xcu",  it affects all the options in Menu/Tools/Options, and the files "user/basic/dialog.xlc" and "scrip.xlc" are overwritten, additionally custom colors in "user/config/standard.soc" are lost.
Comment 2 Martin Terry 2017-01-17 09:47:55 UTC
Your suggestion for resetting the profile seems to have worked. I haven't had the problems since. Thanks for your help and apologies for delay in reporting the outcome. I am closing this bug report