Description: Following an NVIDIA GeForce 310M driver driver update, large Calc files appeared at first glance to be empty. None of the cells showed any content. If one selected the cell it showed at the top but still not in the cell. Changes of font, zoom, etc. made no difference. I rolled back to the previous driver (9.18.13.4192), opened one of the large files (>20 000 rows) and all was back to normal. So there is an easy solution, and I do not know if the incompatibility would still exist with a later version of LibreOffice: I preferred to change only one thing at a time to be sure of identifying the source of the problem. Actual Results: update the video driver and you will presumably have the same problem Expected Results: N/A Reproducible: Didn't try User Profile Reset: No Additional Info: [Information automatically included from LibreOffice] Locale: en-US Module: SpreadsheetDocument [Information guessed from browser] OS: Windows (All) OS is 64bit: yes Builds ID: LibreOffice 5.2.2.2 User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.99 Safari/537.36 OPR/41.0.2353.69
Is this enabled or disabled: Tools - Options - LibreOffice - View - Use OpenGL for all rendering? If it was enabled, please copy and paste here to a comment the contents of your C:\Users\User\AppData\Roaming\LibreOffice\4\cache\opengl_device.log Set to NEEDINFO. Change back to UNCONFIRMED after you have provided the information.
"Use OpenGL for all rendering? (after restart)" was not selected/enabled. Should it be? I looked up OpenGL and all I found was that it caused problems sometimes, so that did not encourage me to try it!
I've only heard of graphics driver problems related to OpenGL-rendered UI, that's why I asked.
Ah! OK. So, no, that's not the problem here. Who knows if the problem is driver side or LibreOffice side anyway. I have also raised the issue there.
It might also be worth to give it a try with v5.2.4 released just a few days ago, and possibly with 5.3.0.1 RC. Instructions on installing different versions in parallel is here (SI-GUI is a neat tool for that): https://wiki.documentfoundation.org/Installing_in_parallel/Windows
(In reply to David Edwards from comment #4) > Ah! OK. So, no, that's not the problem here. > Who knows if the problem is driver side or LibreOffice side anyway. I have > also raised the issue there. David, did you try version 5.3.2 (or 5.2.4)?
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the issue is still present
Hi, apologies - work took over and I forgot about this. At the moment I have 5.2.5.1 which is working fine but I have not tried re-updating the driver. I will try to find time to do this over the next couple of days - after which I once again change country, start a new activity, etc. etc. and won't have a moment.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20171030
Apologies - work got in the way and then I forgot about this. I had a different problem with an update of Libre Office (incredibly slow, jumpy scrolling of large calc files) and so had to revert back to an earlier version to restore normal functioning - currently running 5.2.7.2 with no problems and have not updated the NVIDIA driver again to check if the empty cell problem recurs. I will try to find the time to do this in the coming days, but I'm not sure how relevant the results will be given the version of LO I'm using
You can install a development build alongside your stable one: https://dev-builds.libreoffice.org/daily/master/Win-x86_64@42/current/
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I have now updated the NVIDIA driver again and this time, still with 5.2.7.2 there is no problem with empty cells. So I think, as this is later than the version I had a problem with (5.2.2.2) we can consider the problem resolved.
(In reply to David Edwards from comment #13) > I have now updated the NVIDIA driver again and this time, still with 5.2.7.2 > there is no problem with empty cells. So I think, as this is later than the > version I had a problem with (5.2.2.2) we can consider the problem resolved. Ah, indeed. Great to hear. Let's close.