Dear Libre Office, Windows 7 Pro SP1, x32 and x64 Libre Office 5.2.4.2 x32 and x64 M$ Office does not and has not resided in any form on these machines Over that prior week, I did a number of upgrade on to older version of Libre Office for Windows. I did so by uninstalling the older (usually a lot older) version and reinstalling the newer version as typical right after it. Today, I am getting tons of complaints about Libre Office "failing". On investigation, I found that Libre Office is fine, the Windows registry does not contain any entries for odt or odx extensions (easily repaired). What transpired was that the uninstall removed the registry entries but the new install never put them back. Please fix Many thanks, -T
Not actionable without MSI verbose logs. Please rerun and attach.
(In reply to V Stuart Foote from comment #1) > Not actionable without MSI verbose logs. > > Please rerun and attach. Where are these logs? And, will the 5.2.4.2 items still show after reverting to 5.2.3.2?
(In reply to Todd from comment #2) > And, will the 5.2.4.2 items still show after reverting to 5.2.3.2? Forget this question. That was another bug report.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20170628
(In reply to QA Administrators from comment #4) > Dear Bug Submitter, > > This bug has been in NEEDINFO status with no change for at least > 6 months. Please provide the requested information as soon as > possible and mark the bug as UNCONFIRMED. Due to regular bug > tracker maintenance, if the bug is still in NEEDINFO status with > no change in 30 days the QA team will close the bug as INSUFFICIENTDATA > due to lack of needed information. > > For more information about our NEEDINFO policy please read the > wiki located here: > https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO > > If you have already provided the requested information, please > mark the bug as UNCONFIRMED so that the QA team knows that the > bug is ready to be confirmed. > > Thank you for helping us make LibreOffice even better for everyone! > > Warm Regards, > QA Team > > MassPing-NeedInfo-Ping-20170628 I haven't been getting complaints on this issue from customer for a while so lets consider it fixed. I will reopen if it comes back
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20170727