Description: Error messages appear stating "General Input/Output error" or "couldn't save contets/styles.xml" when I try to save. The lock file goes missing sometimes if I try to save. It does not occure on my slower Laptop (AMD 1.8 GHz processor), only on my desktop PC (Intel 4x4 GHz). This only happens when I save a file with custom paragraph styles. Steps to Reproduce: Save the file with or without any changes made to it. It can be reproduces, but only on my desktop PC (It's working on my Laptop). Actual Results: The program outputs an error message and the save process was not finished. Expected Results: Saving the Document and not tinker with the lick file. Reproducible: Sometimes User Profile Reset: Yes. LibreOffice crashed (.exe has stopped working) and in the Just-In-Time Debugger from Visual Studio an Exception was caught with the Message "A heap was corrupted". Additional Info: User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0
Hello, Thank you for reporting the bug. Please attach a sample document, as this makes it easier for us to verify the bug. I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the requested document is provided. (Please note that the attachment will be public, remove any sensitive information before attaching it. See https://wiki.documentfoundation.org/QA/FAQ#How_can_I_eliminate_confidential_data_from_a_sample_document.3F for help on how to do so.)
Created attachment 130319 [details] This file causes the error if saving is attempted.
Hello , Thank you for reporting the bug. I can't reproduce it in Version: 5.4.0.0.alpha0+ Build ID: db4badfc971b9cc60809c3408f579bae04a77c34 CPU Threads: 1; OS Version: Windows 6.1; UI Render: default; TinderBox: Win-x86@42, Branch:master, Time: 2017-01-10_23:25:07 Locale: es-ES (es_ES); Calc: group Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
I tried the versions 5.2.4 and 5.3.0.1 The error still persists. I recorded a video with the bug occurring in it. https://www.youtube.com/watch?v=uCERDFwZX-k&feature=youtu.be As you can see the lock file goes missing.
(In reply to henning.buhl from comment #4) > I tried the versions 5.2.4 and 5.3.0.1 > The error still persists. > > I recorded a video with the bug occurring in it. > > https://www.youtube.com/watch?v=uCERDFwZX-k&feature=youtu.be > > As you can see the lock file goes missing. Well, here we see the very important detail that you are using Dropbox.. Maybe this could be closed as a duplicate of bug 103506? Henning: what do you think?
I tested it in other locations. I think that would be obvious. Dropbox does not influence the w10 filesystem. https://www.youtube.com/watch?v=S8BkP83CqYc&feature=youtu.be
Henning, is this bug still reproducible for you with an actual version of LO?
*** This bug has been marked as a duplicate of bug 117929 ***
(In reply to hasan md mahamudul from comment #8) > > *** This bug has been marked as a duplicate of bug 117929 *** Hasan, why is this a duplicate of bug 117929? I can't see that. And - as far as I know - the older bug remains and the newer bug is markes a duplicate. Can you check it? I change it back to UNCONFIRMED.
*** This bug has been marked as a duplicate of bug 112233 ***
Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear henning.buhl, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp