Norbert reported serious performance problems when accessing the demo/tdf server from his Mac. Firefox: Page loads slowly, if the document fits the screen, you can see it eventually, it's slow but bearable. With a multi-page document screen refresh was extremely slow during scrolling, and the user would become inactive during the time, and reset to top when returning from inactivity. Editing is almost impossible, the cursor takes forever to move, when it does and you're editing a cell, there's a black screen with a cursor, but no feedback until you leave the cell, then it updates. Safari: Grey screen when loading a document. No issues when using Chrome. Latency: ~150-200ms. OS: Mac OS X 10.11.6 Firefox: 49.2.0 Safari: 9.1.2 (11601.7.7)
How can this be reproduced? Or o we just set this to NEW since it is coming from a known dev?
Lets confirm it to get it off the queue =) I'd love to get to the bottom of this Norbert ! =) Aron - do you have access to a Mac to test this on ?
Got my hands on an old iMac by pure chance. :) With Safari 10.0.3, no issues. However, before updating Safari, 9.1.3 didn't load documents at all, I got grey screen. Possible fix/prerequisite is to update Safari to the latest version (note that only in OS X 10.10 and above can Safari be updated to version 10). OS: OS X 10.11.6 LOOLWSD master.. (git hash: 04b591b) LOKit LibreOffice 5.4.0.0.alpha0 (git hash: d22377a)
Would be nice to know if this is still a problem with the pad we use for the ESC call for you Norbert =)
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20181009
With a lot of performance and latency improvements let's assume the issue is fixed until there are further reports.