Bug 106226 - Unable to produce PDF
Summary: Unable to produce PDF
Status: RESOLVED NOTOURBUG
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-02-28 10:02 UTC by robert Copeland
Modified: 2017-09-19 10:02 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
example of a corrupted pdf (8.46 KB, application/pdf)
2017-02-28 10:02 UTC, robert Copeland
Details
Source file used to create pdf (8.54 KB, application/vnd.oasis.opendocument.text)
2017-02-28 10:04 UTC, robert Copeland
Details
Dump file created (191 bytes, text/plain)
2017-02-28 13:54 UTC, robert Copeland
Details
The result obtained when I use Libre Office to Export to PDF (8.43 KB, application/pdf)
2017-03-02 13:51 UTC, robert Copeland
Details
The odt file used to create the pdf (18.96 KB, application/vnd.oasis.opendocument.text)
2017-03-02 13:52 UTC, robert Copeland
Details
Screen shot of pdf when viewed with Adobe Reader (27.61 KB, image/jpeg)
2017-03-02 13:55 UTC, robert Copeland
Details
Resulting PDF produced with development version 5.4.0.0 (8.48 KB, application/pdf)
2017-03-07 14:09 UTC, robert Copeland
Details
Screen shot of pdf prodiced with developer version (18.43 KB, image/jpeg)
2017-03-07 14:10 UTC, robert Copeland
Details

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Description robert Copeland 2017-02-28 10:02:20 UTC
Created attachment 131529 [details]
example of a corrupted pdf

I have been succesfully creating PDF files for years. Since Friday 24th Feb any PDF file the text in any pdf I created appeared garbled - but table layouts and graphics appear OK.  
   
The last two Microsoft updates applied were

23 Feb Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012, 2012 R2, 2016 x64 Edition - February 2017 (KB890830)

22 Feb -  OS Security Update for Adobe Flash Player for Windows 10 Version 1607 (for x64-based Systems) (KB4010250)

I downloaded the latest version of Libre Office and still get the same issue

Sample pdf is attached
Comment 1 robert Copeland 2017-02-28 10:04:15 UTC
Created attachment 131530 [details]
Source file used to create pdf
Comment 2 Xisco Faulí 2017-02-28 11:04:23 UTC Comment hidden (obsolete)
Comment 3 robert Copeland 2017-02-28 13:54:26 UTC
Created attachment 131536 [details]
Dump file created
Comment 4 robert Copeland 2017-02-28 13:56:52 UTC
I have reset my Libreoffice profile as suggested - the problem remains - this time I noticed that a dump file was produced - attached
Comment 5 Xisco Faulí 2017-03-02 12:02:13 UTC
I can't reproduce it in

Versión: 5.3.0.3
Id. de compilación: 7074905676c47b82bbcfbea1aeefc84afe1c50e1
Subpr. de CPU: 1; Versión de SO: Windows 6.1; Repr. de IU: predet.; Motor de trazado: HarfBuzz; 
Configuración regional: es-ES (es_ES); Calc: group

could you please attach the output pdf file?
Comment 6 robert Copeland 2017-03-02 13:51:52 UTC
Created attachment 131578 [details]
The result obtained when I use Libre Office to Export to PDF
Comment 7 robert Copeland 2017-03-02 13:52:57 UTC
Created attachment 131579 [details]
The odt file used to create the pdf
Comment 8 robert Copeland 2017-03-02 13:55:25 UTC
Created attachment 131580 [details]
Screen shot of pdf when viewed with Adobe Reader

Attached as I noticed that when I opened the original pdf attachment  the non-printing characters were not displayed
Comment 9 robert Copeland 2017-03-02 13:56:10 UTC
Example files provided as requested
Comment 10 Buovjaga 2017-03-04 18:52:37 UTC
Robert: please copy and paste to a comment the contents of your Help - About

Example:
Version: 5.3.0.3
Build ID: 5.3.0-2
CPU Threads: 8; OS Version: Linux 4.9; UI Render: default; VCL: kde4; Layout Engine: new; 
Locale: fi-FI (fi_FI.UTF-8); Calc: group

I could not reproduce the problem with attachment 131579 [details]
Comment 11 robert Copeland 2017-03-05 15:21:35 UTC
Version: 5.2.5.1
Build ID: 0312e1a284a7d50ca85a365c316c7abbf20a4d22
CPU Threads: 4; OS Version: Windows 6.2; UI Render: default; 
Locale: en-US (en_US); Calc: group
Comment 12 Buovjaga 2017-03-05 19:12:48 UTC
Robert: if you want to test a fresh build without replacing your 5.2, you can use this: http://dev-builds.libreoffice.org/daily/master/Win-x86@42/current/

It installs alongside your stable version.
Comment 13 robert Copeland 2017-03-07 14:04:19 UTC
Did a simple test but got the same results (attached)  using 

Version: 5.4.0.0.alpha0+
Build ID: 472f92421b1b15dc765714a7c657704812859868
CPU threads: 4; OS: Windows 6.19; UI render: default; 
TinderBox: Win-x86@42, Branch:master, Time: 2017-03-02_00:18:28
Locale: en-US (en_US); Calc: group
Comment 14 robert Copeland 2017-03-07 14:09:09 UTC
Created attachment 131698 [details]
Resulting PDF produced with development version 5.4.0.0

The resulting PDF produced using 5.4.4.0 -  using the same source odt 131579
Comment 15 robert Copeland 2017-03-07 14:10:49 UTC
Created attachment 131699 [details]
Screen shot of pdf prodiced with developer version
Comment 16 Buovjaga 2017-03-08 07:25:24 UTC
I had not tested on Windows and now I tried it. I still get the text inside the table.

(To my amazement, the image was gone, but this is some other bug.. no image is shown on exported PDFs in my build. Maybe it was fixed already as the image is shown in your PDF.)

Win 7 Pro 64-bit Version: 5.4.0.0.alpha0+
Build ID: eb7b03b052ffe8c2c577b2349987653db6c53f76
CPU threads: 4; OS: Windows 6.1; UI render: default; 
TinderBox: Win-x86@62-merge-TDF, Branch:MASTER, Time: 2017-02-26_22:34:18
Locale: fi-FI (fi_FI); Calc: CL
Comment 17 robert Copeland 2017-09-19 09:27:30 UTC
This appears to have been an issue with my workstation, have just applied the latest Windows 10 update and I can now produce PDFs OK.
Comment 18 Xisco Faulí 2017-09-19 10:02:25 UTC Comment hidden (obsolete)
Comment 19 Xisco Faulí 2017-09-19 10:02:55 UTC
Closing as RESOLVED NOTOURBUG then...
Thanks for your feedback!